Application Support Engineer

22 hours ago

India Sutherland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

  • Administer and maintain Oracle WebLogic Server (11g and 12c), including server configurations, deployments, and health monitoring.
  • Create, configure, and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.
  • Troubleshoot application and infrastructure issues related to WebLogic and JMS components.
  • Support application deployments through Kubernetes (EKS) clusters, ensuring smooth rollout and rollback procedures.
  • Work with Jenkins for building and deploying applications using Docker images.
  • Maintain and optimize CI/CD pipelines; support feature flag deployments using Unleash.
  • Perform application performance monitoring using Dynatrace; take proactive action on performance alerts.
  • Analyze logs and system behavior using the ELK Stack (Elasticsearch, Logstash, Kibana).
  • Provide operational support within an AWS cloud environment, including deployment and basic troubleshooting of cloud-native applications.
  • Use Linux and Solaris for application-level troubleshooting and basic OS operations.
  • Handle JIRA tickets for incidents, tasks, and change requests in line with SLA expectations.

Participate in 24/7 monitoring and support for critical applications and systems, including on-call rotations.

Qualifications

  • 3+ years of hands-on experience with Oracle WebLogic Server (11g/12c).
  • Strong understanding of JMS concepts, including queue/topic creation and message flow troubleshooting.
  • Experience with Kubernetes (preferably Amazon EKS) for application deployment and management.
  • Familiarity with Jenkins, Docker, and deployment automation.
  • Good knowledge of CI/CD pipelines, including feature flag tools like Unleash.
  • Proficiency in monitoring tools like Dynatrace and log analysis using ELK Stack.
  • Working experience with AWS services, particularly in application hosting and support.
  • Strong troubleshooting skills for WebLogic, JMS, and containerized applications.
  • Working knowledge of Linux and Solaris, with command-line proficiency.
  • Experience with JIRA or similar ticketing tools.
  • Comfortable with 24/7 production support, including handling critical incidents and root cause analysis.

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Application Support Engineer

    2 weeks ago

    India Reserve Bank Information Technology Private Limited (ReBIT) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Application Support EngineerReporting StructureReports to Project ManagerEducationBachelor's Degree in any disciple. Bachelor's Degree in engineering preferred.Experience/ Qualifications1 to 4 years of experience in business application technical support.3+ years of experience working on project teamsProven experience supporting mission critical IT...

  • Application Support Engineer

    2 days ago

    India Sycamore Informatics Inc. Full time

    Designation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time...

  • Application Support Engineer

    2 days ago

    India Sycamore Informatics Inc. Full time

    Designation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time...

  • Application Support Engineer

    4 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    Role: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...

  • Application Support Engineer

    4 weeks ago

    Hyderabad, India Coforge Full time

    Job Description - 8+ years of experience in application maintenance and support, with a focus on data-driven systems. - Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support & Maintenance perspective. - Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests...

  • IT Application Support Engineer

    14 hours ago

    India SIRVA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human...

  • Application Support

    2 weeks ago

    India Bloom Consulting Services Full time

    NA Experience **4 - 6 years** Offered Salary Notice Period **Not Disclosed** **Application Support** **Location: Bangalore** **Exp: 4 to 6 yrs** - Education Required: Bachelors/Degree in Computer Science, Engineering or Equivalent - This position is for a mid-level SUPPORT professional and requires strong analytical, troubleshooting and communication...

  • Application Support

    3 days ago

    India Bloom Consulting Services Full time

    Not Disclosed Experience **4 - 6 Years** Offered Salary **Lakh** Notice Period **Not Disclosed** **Application Support** **Location: Bangalore** **Exp: 4 to 6 yrs** - Education Required: Bachelors/Degree in Computer Science, Engineering or Equivalent - This position is for a mid-level SUPPORT professional and requires strong analytical,...

  • Application Support Engineer

    12 hours ago

    Bangalore, , India Actualize Consulting Engineers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:Actualize is a trusted global partner in engineering and digital transformation, with over 20 years of domain expertise in manufacturing, industrial, and automotive sectors. Our India -based team delivers smart, scalable solutions using AI/ML, IoT, cloud, and intelligent automation to modernize legacy systems and drive data -led innovation....

  • Application Support Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu TivonaGlobal Technologies Full time

    We are looking for Application Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolving our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in...