
Application Support Engineer
1 day ago
We are looking for Application Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolving our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in understanding the needs of our customers and help shape the future of customer support. Your ability to work in a complex web application environment will also make you an ideal candidate.Job Responsibilities:Respond to issues/questions reported through Calls, Chats, EmailsConfigure, Troubleshoot and Resolve customer issues.Ticket Creation/Validate/Troubleshoot/Escalate/Close within SLAValidate the issue to eliminate false alarms, misunderstandingProbe the customer for more information to have what we need to resolve the issueEducate customers on the new features available in the productAnalyze and create an engineering Bug/Feature RequestEscalate to next level/engineering team if requiredKeep the customer updated at regular interval on the case progressKeep respective internal stakeholders informed/loopedMonitor case statuses and keep it up to date with information from customer and internal teamsAssist with configuring user profiles, permissions, alerts, settings..etcCreate KB articles on any gaps, new processProvide daily shift updates on summary of calls/emails/chatSkill Set and Requirement:Good Communication Skills(Written & Verbal) and Interpersonal skillsExperience providing Product or Application Support to customers in the US RegionKnowledge on any of the CRM Tools like JIRA, Salesforce, Zoho Helpdesk, Zen Desk etcKnowledge on Basic Linux, Networking, Any database or SAAS based Web ApplicationsStrong troubleshooting skillsGood knowledge on Customer/tech support processesAbility to work shifts.Qualifications:Must be based out of Chennai and have 1 to 3 years of experience in the area of Technical Support / Product Support or Application SupportThis is a 24/7 Project and you will required to work in shifts
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Application Support Specialist
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Fiserv Full timeThe Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at First Data.The candidate will also be an escalation point of contact for...
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Application Support Engineer
1 week ago
Chennai, Tamil Nadu, India TivonaGlobal Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for Application Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolving our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in...
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Application Support Engineer
6 hours ago
Chennai, Tamil Nadu, India Orion Systems Integrators Inc Full time ₹ 5,00,000 - ₹ 12,00,000 per yearOrion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries...
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Application Support Engineer
2 weeks ago
Chennai, Tamil Nadu, India Configit Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are looking for a Software Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai.Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany.The selected candidate will work for an international company following European work culture, getting an opportunity to work with customers from...
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AWS DevOps Engineer
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu TRDFIN Support Services Pvt Ltd Full timeWe are looking for a highly skilled AWS DevOps Engineer with strong expertise in building, automating, and managing cloud-native applications and infrastructure. The ideal candidate should have proven experience in event-driven architecture, containerization, and automation while ensuring high availability, scalability, and security of AWS-based systems.You...
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Senior Trainer – Injection Moulding
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Tek Support Part timeJob Title: Senior Trainer – Injection Moulding & Moulding Processes (Medical Devices)Location: Remote Job type: Part-timeJob Summary:We are seeking a highly experienced Trainer with 10+ years of expertise in Injection Moulding and various moulding processes for the Medical Devices industry. The trainer will be responsible for delivering high-quality...
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Technical Support Engineer
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Consolidated Analytics Full timeThe position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical...
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Application Support Engineer
2 weeks ago
Chennai, Tamil Nadu, India CBTS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRTP Operations Support Engineer (Offshore TechOps Engineer- 4 positions)Role Summary:Provides L2 support for RTP Rail operations, executing monitoring checklists, triaging incidents, and escalating critical issues. Supports continuous improvement and documentation efforts.Key Responsibilities:Execute hourly/daily/weekly operations checklists.Monitor...
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Application Support Engineer
1 week ago
Chennai, Tamil Nadu, India Unison Group Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Provide Level 2/Level 3 support for AMH (Alliance Messaging Hub) and related payment systems.Monitor message flows and application performance; proactively identify and resolve issues to minimize downtime.Perform daily health checks, system monitoring, and operational validations for AMH components.Troubleshoot and resolve SWIFTNet, XML,...
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Support Associate
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Tata Consultancy Services Full timeRole: Windchill SupportRequired Technical Skill Set: Windchill, Ticketing portal, CAD toolsExperience: 3 to 7 yearsLocation: Pan IndiaKey responsibilities:• Plan / Support First Level Support activities in Competence Centres• Support the Computer aided applications and process in cooperation with internal groups and service providers / suppliers.• Full...