Application Support Engineer

13 hours ago

Chennai, Tamil Nadu, India Kaay Labs Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role: Application Support Engineer

Location: Chennai

Shift: 24/7 Rotational Shifts (including weekends)

Employment Type: Full-time

Role & responsibilities

Job Title:

Tier 3 Application Support Engineer (24/7 Support) React, Serverless, AWS

Job Description:

We are looking for an experienced Tier 3 Application Support Engineer to join our clients global support team. This role involves providing 24/7 application support for mission-critical applications built using modern frontend, backend, and AWS serverless technologies.

You will act as the highest level of escalation in resolving complex issues, debugging production incidents, and collaborating with development and DevOps teams to ensure high availability, performance, and reliability of applications.Key Responsibilities:

  • Provide Tier 3 application support for production systems in a 24/7 shift rotation.
  • Troubleshoot, debug, and resolve complex technical issues across frontend, backend, and AWS infrastructure.
  • Monitor applications using CloudWatch, CloudTrail, and X-Ray, ensuring system uptime and reliability.
  • Collaborate with engineering teams to drive permanent fixes for recurring issues.
  • Perform log analysis, root cause analysis (RCA), and create knowledge base documentation.
  • Support CI/CD deployments and automation pipelines.
  • Handle incident response, escalations, and work closely with stakeholders for quick resolution.
  • Ensure compliance with SLAs and deliver excellent customer experience.

Technical Skills Required:

Frontend:

  • Languages: TypeScript, JavaScript, SCSS/Sass
  • Frameworks: React, React Router DOM
  • Build & Testing: Vite, Vitest, SWC
  • UI: Material-UI
  • Styling: Tailwind, Emotion, PostCSS

Backend (Serverless):

  • Languages: TypeScript, JavaScript, Python, GraphQL
  • Repo Management: Nx, Lerna, NPM
  • Build Tools: SWC, esbuild, TypeScript

AWS Services:

  • CDK, Lambda, AppSync, Cognito, OpenSearch, DocumentDB, Redis, Postgres, GraphQL API, S3, Firehose, Secrets Manager, Route 53, WAF, CloudFront, SNS, SQS, CloudWatch, CloudTrail, X-Ray

Qualifications & Experience:

  • 5-8 years of experience in Application Support / Production Support / DevOps.
  • Strong background in AWS serverless architecture and microservices.
  • Expertise in debugging distributed systems and incident management.
  • Good understanding of CI/CD pipelines, monitoring tools, and automation.
  • Hands-on knowledge of frontend React applications and backend APIs.
  • Excellent problem-solving, analytical, and communication skills.
  • Willingness to work in a 24/7 rotational support model.

  • Application Support Engineer

    2 days ago

    Chennai, Tamil Nadu, India 3Pillar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt 3Pillar, we believe amazing things happen at the intersection of product engineering and cognitive computing. As a leading firm in application strategy, design, and engineering, 3Pillar offers unmatched expertise to help clients succeed in software development initiatives essential for competing in the digital economy. Our global team...

  • Application Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Hinduja Leyland Finance Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company : HLFLocation : Chennai, Corporate Office.Department : IT Role : Application Support EngineerSupport Function: Loan Origination System / Loan Management SystemWorking Mode: 6 days work from office (2nd & 3rd Saturday Off)Job ProfileWe are looking for application support engineer to join our HLF IT Team. The candidate will be primarily responsible for...

  • Application Support Engineer

    2 days ago

    Chennai, Tamil Nadu, India Presidio Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Presidio, Where Teamwork and Innovation Shape the FutureAt Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.The RoleWe are seeking...

  • Application Support Engineer

    20 hours ago

    Chennai, Tamil Nadu, India QualityKiosk Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    CE (Support Services)ChennaiPosted On18 Aug 2025End Date17 Oct 2025Required Experience1 - 3 YearsBasic SectionNo. Of Openings1DesignationApplication Support EngineerClosing Date17 Oct 2025OrganisationalMainBUReliability EngineeringSub BUCE (Support Services)CountryIndiaRegionIndiaStateTamil NaduCityChennaiWorking LocationChennaiClient...

  • Application Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India ORION SYSTEMS Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Overview :We are seeking a skilled and customer-focused Application Support Engineer with 3–6 years of experience to join our team. The ideal candidate will have a strong background in supporting business-critical applications on Windows Server environments, excellent SQL troubleshooting skills, and exposure to Microsoft Azure platforms.Key...

  • Application Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Impetus Career Consultants Full time

    Hiring for Product Based companyRole: Application Support Engineer (Chennai & Hyderabad)Job Description- 3+ years of providing software solutions and consulting with customers in a software deployment role.- Strong troubleshooting skills and in-depth knowledge of Microsoft technologies- Experience with: Microsoft .NET, XML, Java Script, PowerShell Script,...

  • Application Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Impetus Career Consultants Full time

    Hiring for Product Based company Role: Application Support Engineer (Chennai & Hyderabad) Job Description 3+ years of providing software solutions and consulting with customers in a software deployment role. Strong troubleshooting skills and in-depth knowledge of Microsoft technologies Experience with: Microsoft .NET, XML, Java Script, PowerShell Script,...

  • Senior Application Support Engineer

    17 hours ago

    Chennai, Tamil Nadu, India 3Pillar Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    At 3Pillar, we focus on providing exceptional support for cutting-edge technologies that revolutionize industries. As a Senior Application Support Engineer, you'll play a crucial role in our dynamic team, contributing to critical projects that redefine urban living, establish new media channels for enterprise companies, or drive innovation in healthcare....

  • Application Support Engineer

    2 days ago

    Chennai, Tamil Nadu, India Impetus Career Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are hiring for one of the IT product-based companyDesignation: - Application Support EngineerLocation: - Chennai/Hyderabad/KochiSkills: - Azure, PowerShell Scripting,Windows server, SQL serverJob DescriptionBachelor's degree in computer science or related field or equivalent experienceThree or more years providing software solutions and consulting with...

  • L1/L2 Application Support Engineer

    21 hours ago

    Chennai, Tamil Nadu, India Technospace i Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for an L1/L2 Application Support Engineer located in Chennai. The Application Support Engineer will be responsible for providing first and second level support for applications, troubleshooting technical issues, and ensuring the smooth operation of application systems. Day-to-day tasks include monitoring...