Application Support

2 days ago

Chennai, Tamil Nadu, India Kiya Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Position : Application Support (Control-M)

Experience : 5 to 8 Years

Notice period: Immediate to 15 Days

Location: Chennai

Type of interview: F2F Interview (Final Discussion)

Required Skills: Control-M, Unix, Shell script, SQL Queries Incident Management, Problem Management, Etc.

Direct Responsibilities:

The job mainly consists of the following elements:

  • 7/7 24/24 monitoring (by the control room) of IT-infrastructure and applicative components BNPPF
  • Providing first line for all and second line support for workplace and applicative solutions
  • Providing IT workplace equipment to end users (excl individual smart devices)
  • We are gatekeeper of operational change management
  • IT Continuity (perform DRP Disaster Recovery Program)

Technical & Behavioural Competencies:

As OPS engineer:

  • To ensure that all deployments are conducted on schedule, are fully deployed, implemented, and function in the operational environments.
  • To help prepare the detailed runbook by identifying all stakeholders and related actions.
  • To analyze all technical dependencies between the different components.
  • To update the Current State Architecture document based on detailed technical design.
  • To update or create all documentation for support.

As incident solver in run mode:

  • To find, advice and implement solutions in order to solve incidents
  • To document the resolution progress and the applied solutions
  • To investigate, analyze and document incident cause and solution
  • To evaluate with the squad Scrum Master if an incident has to be escalated to the Incident Manager on duty (iMod)

Technical Experience:

Mandatory

  • Good Experience in Wintel, Unix & Linux Environment
  • Should have experience Control-M
  • Basic Operating system: Aix, Unix, Linux, Windows Server
  • Basic Database oracle / SQL
  • Basic on scheduling
  • MS Office XLS, Word, PPT

If any one interested can share the profile to ""

Regards,

Kalidasan Ramasamy

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