Invoicing Specialist

14 hours ago

Bengaluru, Karnataka, India Trukker Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Position Overview

The Invoicing Executive COE plays a critical role in ensuring accurate, timely, and compliant customer invoicing across TruKKers multi-country operations. The role acts as the central bridge between Operations, Finance, and Customer Success teams to validate trip data, margins, and service details before final invoice generation.

This role is fundamental in driving TruKKers goal of zero-error billing, improved cash collection cycle, and maintaining audit-ready documentation across all geographies.

Key Responsibilities

1. Invoice Preparation & Validation

  • Review completed trips and verify all operational data (trip status, rates, margins, penalties, and deductions) before invoice generation.
  • Coordinate with operations, pricing, and customer service teams to validate freight rates, additional charges, and tax applicability.
  • Prepare and issue invoices in ERP systems (NetSuite / internal TruKKer dashboards) as per client-specific SLAs and billing cycles.
  • Ensure accuracy of invoice attachments such as PODs, debit/credit notes, and supporting documentation.

2. Reconciliation & Coordination

  • Reconcile invoice data against operational reports and trip closure summaries.
  • Work closely with regional finance teams to resolve discrepancies and align invoice postings.
  • Track invoice acceptance and rejections from clients; coordinate with internal teams for quick rectifications.
  • Maintain billing trackers with real-time status on invoices raised, pending validations, or under dispute.

3. Compliance & Documentation

  • Ensure all invoices comply with local VAT/GST laws, client contracts, and TruKKers internal approval matrix.
  • Maintain audit-ready digital records for all invoices, supporting documents, and approvals.
  • Assist in periodic internal and external audits, ensuring data completeness and accuracy.

4. Reporting & Continuous Improvement

  • Generate weekly/monthly invoicing reports highlighting billing accuracy, rejection trends, and collection cycle improvements.
  • Identify gaps in the invoicing process and suggest improvements for automation and standardization.
  • Support process migration and optimization initiatives under the COE.

Key Skills & Competencies

  • Strong numerical accuracy and attention to detail.
  • Excellent Excel and ERP skills (NetSuite preferred).
  • Understanding of billing, taxation, and accounting principles.
  • Ability to coordinate effectively with cross-functional teams.
  • Strong communication and documentation abilities.

Qualifications & Experience

  • Bachelor's degree in Commerce, Accounting, or Business Administration.
  • 1–3 years of experience in billing, invoicing, or finance operations roles.
  • Prior experience in logistics, freight, or technology-driven companies is preferred.
  • Familiarity with ERP platforms (NetSuite, SAP, or Oracle) is an advantage.

Behavioral Attributes

  • Accountability: Owns billing accuracy and end-to-end completion of invoices.
  • Integrity: Ensures transparent and compliant financial documentation.
  • Customer Centricity: Understands the impact of invoicing accuracy on client trust and cash flow.
  • Hustle with Honesty: Balances speed with accuracy in high-volume billing environments.
  • Collaboration: Works seamlessly across operations, finance, and technology teams.

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