Reservation Executive

15 hours ago


Kharghar West Mumbai, India Credencesoft Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Reservation Executive

Location: Kharghar, Navi Mumbai

About CredenceSoft:

CredenceSoft Pvt. Ltd. is a leading provider of hospitality technology solutions designed to streamline operations, enhance guest experiences, and improve efficiency for hotels and hospitality businesses. Our innovative product suite includes BookOne (Property Management System), Point of Sale (POS), Channel Manager, Booking Engine Website, and Payment Gateway. We are committed to transforming the hospitality industry with reliable, user-friendly, and scalable tech solutions.

Key Responsibilities:

  • Manage hotel reservations through the company's OTA (Online Travel Agency) platform.
  • Conduct corporate visits for business development
  • Coordinate with hotel staff and guests to confirm bookings, modifications, or cancellations.
  • Achieve assigned monthly revenue targets.
  • Maintain accurate and up-to-date booking records in the system.
  • Assist in onboarding and training hotel partners on our reservation system.
  • Provide technical and operational support for OTA and channel manager integrations.
  • Identify and implement opportunities for cross-selling services and upgrades to enhance revenue.

Requirements:

  • 1–2 years of experience in hospitality or travel reservations.
  • Freshers with relevant skills and training are welcome to apply.
  • Familiarity with hotel management systems (PMS), booking engines, or channel managers is an advantage.
  • Strong communication and interpersonal skills.
  • Flexible for Rotational shift.(Evening Shift)

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