Insurance Customer Service Agent

4 hours ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time

Company Description

Al Fahad Enterprises is a diversified business group actively engaged in several industries, including Tour & Travels and Organic Products. The company strives to deliver high-quality services tailored to meet the diverse needs of its clientele. As a trusted and innovative business entity, Al Fahad Enterprises remains committed to excellence and customer satisfaction across all its ventures.

Role Description

This is a full-time on-site role located in Bengaluru for an Insurance Customer Service Agent. The role involves providing excellent customer service by assisting clients with insurance-related inquiries, resolving issues, ensuring customer satisfaction, and facilitating a positive customer experience. Daily tasks include responding to customer needs, maintaining accurate records, and collaborating with team members to enhance overall service quality.

Qualifications

  • Strong skills in Customer Service, Customer Support, and handling Customer Representatives effectively
  • Proven expertise in ensuring Customer Satisfaction and enhancing Customer Experience
  • Excellent interpersonal, communication, and problem-solving abilities
  • Ability to manage tasks efficiently in a dynamic on-site work environment
  • Proficiency in insurance-related processes or prior experience in the insurance domain is an advantage


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