Customer Service Agent

3 hours ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Al Fahad Enterprises operates in diverse industries, including tour and travel services, organic products, and various other sectors. Committed to high-quality service delivery, the company offers innovative solutions tailored to meet customer needs. Al Fahad Enterprises upholds a reputation for excellence and reliability, making it a trusted name in the market. The company continuously seeks passionate individuals to join its team in providing exceptional service and driving growth.

Role Description

This is a full-time, on-site role for a Customer Service Agent located in Bengaluru. The role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication. The Customer Service Agent will manage incoming calls, provide accurate information about products and services, handle complaints, and ensure an excellent customer experience. The role also involves maintaining detailed records of customer interactions and collaborating with the team to improve service standards.

Qualifications

  • Proficiency in customer service and a strong understanding of customer satisfaction and customer experience
  • Experience in customer support and the ability to handle customer inquiries effectively
  • Strong communication, problem-solving, and interpersonal skills
  • Ability to work well under pressure and handle challenging situations professionally
  • Previous experience in a customer service role is preferred
  • Proficiency in using customer relationship management (CRM) tools is a plus
  • Bachelor's degree or equivalent experience

  • Customer Service Agent

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionAl Fahad Enterprises operates in diverse industries including Tour & Travel services and Organic Products. The company is dedicated to providing exceptional services across multiple domains to meet varied customer needs. We strive for excellence and innovation in all our business endeavors.Role DescriptionThis is a full-time, on-site role...

  • Customer Services Agent

    6 days ago

    Bengaluru, Karnataka, India Sage Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionRole Title: Customer Service AgentAbout Fyle (Now part of Sage)Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.About the RoleAs a Customer Service Agent, you won't just be...

  • Custom Clearance Agent

    2 weeks ago

    Bengaluru, Karnataka, India HappyLocate Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionHappyLocate, established in 2016, revolutionizes employee relocations across 16,000+ pin codes. We offer services like house shifting, pet relocation, office moves, and house search assistance. Our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied...

  • Customer Service Agent

    4 days ago

    Bengaluru, Karnataka, India dnata Travel Group Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Looking to grow your career in travel and aviation services?About us:dnata is world's trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer a wide...

  • Customer Service

    2 weeks ago

    Bengaluru, Karnataka, India Apogee Service Pvt. Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Process - Customer ServiceQualification - GraduationFreshers & Experience both can applyLanguage - English + Hindi should be excellent.6 days working & Sunday off.Shift - 9am to 6pmVersant - above 5Immediate joiner required.Job Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person

  • Agent Customer Support

    4 hours ago

    Bengaluru, Karnataka, India lastminute Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description At , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. We are looking for a Agent - Customer Support to join our team of around 1,700 people worldwide to help us power up the...

  • Agent Customer Support

    2 hours ago

    Bengaluru, Karnataka, India Lastminute Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    Company DescriptionAt , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.We are looking for a Agent - Customer Support to join our team of around 1,700 people worldwide to help us power up the traveller's...

  • Agent - Customer Support

    6 days ago

    Bengaluru, Karnataka, India Lastminute Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    Role & responsibilitiesIdentifying customer needs, investigating and recommending solutions.Solving customer issues in a timely and accurate way and maintaining follow-ups to ensureend-to-end resolutions are attempted and achieved for every customer connection.Consistent upskilling as part of self-development to maintain process knowledge.Maintaining...

  • Customer Service

    6 days ago

    Bengaluru, Karnataka, India Wols Logistics Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Responsibilities:Coordinate with local clients, CHA, transporter on shipment, customs clearance and transportCoordinate with overseas agents on pricing requests, shipment statusWilling to travel overseas

  • Customer Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob Title: Customer Support Associate International Chat & UpsellingJob Category: Senior AssociateDepartment: OperationsReporting to: Team LeaderRole Description:A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on services provided...