Customer Service Agent

3 days ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

Al Fahad Enterprises operates in diverse industries including Tour & Travel services and Organic Products. The company is dedicated to providing exceptional services across multiple domains to meet varied customer needs. We strive for excellence and innovation in all our business endeavors.

Role Description

This is a full-time, on-site role for a Customer Service Agent located in Bengaluru. The Customer Service Agent will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include answering calls, responding to emails, solving customer issues, and maintaining records of customer interactions.

Qualifications

  • Experience in Customer Service, Customer Support, and handling Customer Service Representatives
  • Skill in ensuring Customer Satisfaction and enhancing Customer Experience
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Prior experience in a similar role is a plus

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