AI Specialist – Insurance Innovation

2 days ago

Bengaluru, Karnataka, India Digit Life Insurance Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role Summary

Hands-on AI professional with 4–7 years of experience focused on building and deploying AI-driven solutions across the insurance value chain. This role emphasizes advanced AI techniques including LLMs, NLP, computer vision, and generative AI.

Key Responsibilities

    • Design and implement AI/ML models for underwriting, claims, and customer experience.
    • Develop generative AI solutions for policy summarization and agent assistance.
    • Deploy conversational AI and LLM-based chatbots for customer service.
    • Collaborate with business and IT teams to embed AI into workflows.
    • Enable AI-first insurance products and services.
    • Automate document understanding using OCR + NLP + LLMs
    • Fine-tune open-source LLMs like LLaMA, Use GenAI for policy summarization and customer communication etc.
    • Deploy conversational AI for customer service and agent assistance.
    • Apply computer vision for image-based claims assessment.
    • Implement AI-driven fraud detection and anomaly detection.
    • Build GenAI-powered knowledge retrieval for internal teams.

Required Skills & Expertise

    • Strong Problem-solving skills and first principal thinking
    • Strong in Python, TensorFlow/PyTorch, scikit-learn, and transformer-based models.
    • Experience with OCR tools and NLP pipelines.
    • Hands-on with LLM fine-tuning, prompt engineering, and RAG pipelines.
    • Familiarity with cloud AI platforms (Azure ML, AWS Sagemaker, GCP Vertex AI).
    • Basic SQL and data wrangling for modeling.

Preferred Qualifications

    • Bachelor's/Master's in Computer Science, AI, Data Science, or related field from leading institutions
    • Certifications in AI/ML (e.g., AWS ML Specialty, Azure AI Engineer) are a plus.

What We're NOT Looking For

  • Pure BI/reporting profiles
    .
  • Candidates limited to basic analytics or dashboarding

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