Desktop Support Engineer L2

2 weeks ago

Vikhroli Mumbai Maharashtra, India spasia infotech pvt. ltd. Full time ₹ 2,50,000 - ₹ 4,00,000 per year

Job Summary

Position: Desktop Support Engineer - L2

Responsibilities and Duties

  • Install, configure, upgrade, maintain and support desktop systems based on User service requests.
  • Experience handling windows AD environment, Firewall, VPN, and Network troubleshooting.
  • Good Knowledge of MAC systems.
  • Experience in Team handling.
  • Maintain servers, computers printers, and other software and hardware peripherals.
  • Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions.
  • Perform repairs and replacements of software and hardware peripherals.
  • oversee inventory management of software and hardware components.
  • Mail client configuration and troubleshooting- Gmail, Office 365, outlook, Thunderbird, Incredimail, Windows live mail (POP / IMAP).
  • Installation of various applications and antivirus software.

Key Skills

In-depth knowledge of Windows and Apple Mac platform, Knowledge on Linux added advantage, Diploma in Engineering and above, Knowledgeable to Networking fundamentals and Basic troubleshooting, CCNA, MCSE / MCP

Good Knowledge of Microsoft 365 environment.

Required Experience and Qualifications

Diploma in Engineering and above.

Windows or Linux certification is preferred.

Preferred certification - CCNA / MCSE / MCP

Work Remotely

  • No

Job Types: Full-time, Permanent

Pay: ₹350, ₹400,000.00 per year

Ability to commute/relocate:

  • Vikhroli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Present Company Name
  • Current CTC
  • Excepted CTC
  • Notice Period
  • Date of Birth
  • Current Location
  • Highest Qualification / Year of Passing / University

Education:

  • Bachelor's (Required)

Experience:

  • IT: 3 years (Required)

Work Location: In person

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