AVP- Change Management Operations

About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business Line/Function
Change Management Team within Operations is a Transversal Business Line playing a support role to Operations pertaining to Global Markets & Client Engagement & protection teams. The team mainly supports Business Operations by looking into Transition/Project Management, Continuous Improvement Projects & Change as well as MIS/Dashboards for Operations perimeter.

Job Title
Project Manager - ISPL Change Management Operations (AVP/VP)

Date
Dec 2024

Department
ISPL Operations Change Management, CIB-ITO

Location:

Mumbai/Bangalore

Business Line / Function
Change Management Operations

Reports To
(Direct)

Head - Change Management Operations

Grade
(if applicable)

NA

(Functional)

Number Of Direct Reports
NIL

Directorship / Registration
NA

Position Purpose

An increasing role is played by ISPL Operations to support various Business lines.

Within CIB ITO Operations, Project & Change is a team of project managers with a strong presence in EMEA & a global footprint with teams in AMER & APAC.

The team leads strategic projects initiated by CIB OPS leadership or acts as OPS contributor for initiatives managed by our business partners (Front office; CIB; Other Project Teams)

Project Managers from the team, although they come from different background, are functional generalist. This means they can cover:

• Any phase of a project from Diagnostic to Implementation
• Any type of projects (i.e., Organizational, Process, Control, Regulatory, etc.)
• Any value chain within GMO (Global Market Operations) & CEP (Client Engagement & Protection) perimeter.
• This position provides a transversal view of CIB Operations ecosystem and gives you the opportunity to be at the heart of CIB Operations transformation.
• The position is also significantly exposed to CIB Operations leadership who are acting as Sponsor of most of the initiatives the team manages.
• The possible developments are very varied and directly influenced by the exposure offered by the position: in Operations but also to deepen project management or Consulting and Transformation.

Responsibilities
Project management:

• Advise, manage or lead projects ensuring that the key project outcomes are delivered.

Ensure meaningful project structure and governance, and the management of key stakeholders.

Provide method and expertise to frame and execute projects, or specific project streams, on time, on quality and on budget.

Organize and manage meetings and workshops using pertinent techniques and providing perceptive results.

Support clients in implementing project outcomes and follow-up outcomes with clients.

Support or manage the preparation and delivery of presentations and reporting for clients and management.

Provide continuous support to the other team members, including coaching other team members.

Facilitate the knowledge sharing within the team.

Contribute to the continuous improvement of the team and its methodologies.

Technical & Behavioral Competencies

• At least 10 years' experience including significant experience in project, with financial markets expertise, excellent knowledge of the CIB Operations environments and a risk management component.
• Consultancy background is a plus.
• Adept with project management techniques and able to understand, explain and support change.
• Result-driven and able to work under pressure and tight deadlines.
• Excellent verbal, written communication skills. Fluent in English
• Demonstrated strong analytical skills.
• Recognized for your attention to details, your rigor.

Specific Qualifications (if Required)
Coming with significant

• Projects experience
• Functional – Generalist experience
• People Management

Skills Referential
Behavioural Skills: (Please select up to 4 skills)

Ability to deliver/Results driven - Proficient

Attention to detail/rigor - Proficient

Creativity & Innovation / Problem solving

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project - Proficient

Ability to manage/facilitate a meeting, seminar, committee, training - Proficient

Ability to understand, explain and support change - Proficient

Education Level
Masters Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications (if Required)
Business Skills :
Organisation & Strategy