AVP-Commercial Operations

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• Six Sigma Black Belt or equivalent certification would be highly valuable
• Any Risk or Audit certification nice to have
• Excellent organizational, communication, documentation and project management skills
• Strong people management skills. Excellent leadership and influencing abilities including the ability to drive innovation and change in a constantly evolving environment

Education

• 10 years or more relevant experience in operational controls, risk and audit, with preference of experience in international organizations or financial institute

Role And Responsibilities
This role involves delivering executive controls reporting and interacting with senior management. Key responsibilities include developing internal control practices, ensuring controls and process disciplines are maintained, and enhancing governance through metrics reporting, risk assessment, quality assurance, and root cause analysis. The role also involves creating dashboards and reports on key KPIs, fostering continuous improvement, and enhancing customer experience within regulatory standards.

• Operational Rigor and Process Improvement: Assist with operational improvement projects and contribute to planning, execution, and progress tracking to ensure successful outcomes
• Help establishment & integration of an Operational Control framework, including the design & implement control structures, governance, & measures interpreting policy & standards requirements to proactively implement a best-in-class control environment
• Help assess the operational controls aspects of potential new processes across Commercial Operations
• Implement and maintain an effective Operational Risk framework. Help assess emerging/material risks, identify trends and remediate control issues

Proven experience in the design & testing of controls; proven experience in a Control & Risk frameworks

• Develop & implement Operational Control analytics to identify risks & measure the controls

About The Team
The AVP Operational Controls, part of the Operational Governance team, supports the Commercial Operation Governance lead.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.