Customer Adoption Manager

2 days ago

Pune, Maharashtra, India Coupa Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Pune, India

Services - Professional Services

/

Mid-Senior Level

/

Hybrid

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of Customer Adoption Manager to Coupa:

Highly experienced and results-driven Software Automation Engineer with over 5 years of experience in designing, developing, and executing comprehensive test strategies and automation frameworks. Proven expertise in functional and automation testing, with a strong background in creating and managing release test plans for complex systems. Adept at identifying and logging product defects, collaborating with cross-functional teams, and delivering high-quality, customer-facing test reports

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

  • Digital Adoption Specialist

    1 week ago

    Pune, Maharashtra, India Expertrons Delhi Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About the Job: Job Title: Digital Adoption Specialist Skills: Instructional Design, Technical Writing, Customer Success, Account Management, JavaScript, HTML, CSS, Communication Skills Experience Required: 2 to 6 Years Location: Bangalore (Work From Office, 5 days) Notice Period: Immediate to 15 Days Job Description We are seeking a skilled and dynamic...

  • Customer Adoption Manager

    2 days ago

    Pune, Maharashtra, India Coupa Software, Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...

  • Manager, Customer Success Management(operations)

    3 days ago

    Pune, Maharashtra, India Icertis Full time

    Job DescriptionIcertis Customer Experience and Success Management is seeking a dynamic and results-driven individual to lead and manage customer adoption initiatives. In this role, you will design and execute data-driven, scalable adoption campaigns aimed at improving customer engagement and usage. You'll collaborate with cross-functional teams to develop...

  • Customer Success Manager

    1 week ago

    Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per year

    ob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...

  • Customer Success Manager/Client experience Manager

    2 days ago

    Pune, Maharashtra, India Icertis Full time

    Role & responsibilitiesEnsure that customers are highly engaged, knowledgeable, and successful in their platform adoption and business objectives/goalsDrive high customer engagement that results in platform adoption, contract renewals, and revenue expansionDevelop senior customer relationships and aim to serve as a trusted advisorProactively identify,...

  • Assistant Customer Success Manager

    1 week ago

    Pune, Maharashtra, India Map My Crop Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Map My Crop - MapMyCrop is an AgriTech SaaS company helping farmers and agri-businesses digitizetheir farm operations, monitor crops, and make data-driven decisions. Our platformcombines satellite insights, AI, and farm management tools to improve yield, reducerisks, and build sustainable farming practices.We are looking for a Assistant Customer...

  • Customer Success Manager

    1 day ago

    Pune, Maharashtra, India Opus Technologies Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Role OverviewWe are seeking a seasoned Customer Success Manager to lead strategic client relationships, drive adoption of Optimus solutions, and ensure long-term customer satisfaction and retention. The ideal candidate brings deep experience in enterprise SaaS, fintech, or financial services, thrives in a fast-paced, data-driven environment, and excels at...

  • Manager, Digital Customer Experience

    5 days ago

    Pune, Maharashtra, India Icertis Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Icertis Customer Experience and Success Management is seeking a dynamic and results-driven individual to lead and manage customer adoption initiatives. In this role, you will design and execute data-driven, scalable adoption campaigns aimed at improving customer engagement and usage. You'll collaborate with cross-functional teams to develop impactful content...

  • Customer Success Manager

    3 days ago

    Pune, Maharashtra, India iMocha Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    About iMochaiMocha Skills Intelligence Cloud is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility – any job role, any industry and at scale.We help enterprises make intelligent talent decisions and build strong teams, from hire to retire....

  • Senior Customer Success Manager

    1 week ago

    Pune, Maharashtra, India SMS-Magic Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Customer Success ManagerLocation: Pune | Work from OfficeShift: US Shift (6:30 PM to 3:30 AM)About The RoleAs a Customer Success Manager at SMS Magic, you'll be the voice of our customers—owning relationships, driving adoption, and ensuring they gain maximum value from our solutions. You'll manage accounts end-to-end, boost customer satisfaction, and...