Tech Lead, Systems Engineering

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Job Requisition: - Advisor- Commercial Center
What does a successful Application Specialist- Advisor do?
As an experienced member of our commercial center platform, you will be responsible for effectively manage Commercial center application and ensure the reliability, availability, and performance of our systems. You will collaborate with cross-functional teams to implement automation and continuous improvement processes to enhance efficiency and reduce downtime. The ideal candidate will have a strong background in Linux, scripting, Dynatrace, Ansible, Azure, and Splunk.

What you will do:

• Management activities like Incident, change and release activities for mission critical application.

• Deployment/Re-deployment/Upgrade for Commercial Center

• Alerts and monitoring (Splunk and Dynatrace)

• Perform Root Cause Analysis

• Collaborate with other Developers and Engineers to build, evolve, and maintain a scalable continuous build and deployment pipeline using mature CI/CD automation practices.

• Troubleshoot infrastructure, application issues and work with the development team and SMEs to resolve issues faster. Create, track, drive problem and defects task to closure.

• Identify possible points of failure in the infrastructure/applications and improve/resolve the identified vulnerability.

• Troubleshoot application-related support requests and escalate as needed.

• Confluence Knowledge articles/documentations

• Automation of routine manual work, Process and productivity improvements

• Prepare daily status/metrics, Interactive Dashboards and share across with stakeholders

What you will need to have:

• Bachelor's degree preferably in Computer Science, Electrical/Computer Engineering, or related field

• Overall, 10-13 years of experience.

• Experience working with Linux, Azure, Ansible and backup technologies.

• Experience working on monitoring tools like Splunk, Dynatrace, Moogsoft.

• Ability to analyze and translate requirements and development stories into automation.

• Experience with Modern scripting language like Python

• Experience with Jenkins for CI/CD pipeline creation and automation

• Flexible to work in shift or weekend on business demand. Support hrs- 06:30am to 11:00pm IST
 

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.