Technical Support Engineer

2 days ago

Baner, Maharashtra, India DeepTek Medical Imaging Pvt Ltd Full time ₹ 3,50,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Provide technical support to customers via phone, email, and remote assistance channels.
  • Troubleshoot and resolve technical issues related to software and network, Firewall, Antivirus and other network and software related issues.
  • Perform software installations, configurations, and upgrades for solutions.
  • Collaborate with cross-functional teams including developers, QA engineers, and system administrators to diagnose and resolve complex technical problems.
  • Document and track customer reported issues using ticketing systems and follow up until resolution.
  • Conduct product training sessions for customers and internal teams as needed.
  • Stay updated with the latest trends and advancements in technology standards, networking protocols, and security best practices.
  • Configure and maintain Windows-based systems, ensuring optimal performance and security.
  • Manage firewall rules and configurations to ensure secure network communication for applications.
  • Monitor and troubleshoot SQL databases, performing backups, optimizations, and data integrity checks.
  • Configure and troubleshoot antivirus software to protect systems from malware and security threats.
  • Perform network configuration tasks including IP addressing, subnetting, VLAN setup, and routing protocols.
  • Configure and troubleshoot port settings to ensure proper communication between devices and systems.
  • Adhere to company policies, procedures, and service level agreements (SLAs) in all interactions with customers.
  • Candidates with DICOM applications, PACS, HL7, and medical imaging devices Knowledge will be given preference.

Required Skills and Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Proven experience 2-3 years as a Technical Support Engineer or similar role.
  • Candidates with healthcare industry, and DICOM domain knowledge will be given preference.
  • Strong understanding of network standards and protocols.
  • Proficiency in Windows operating systems and server environments. 5. Experience with firewall configurations and network security principles.
  • Knowledge of SQL databases and query languages (e.g., SQL Server, MySQL).
  • Familiarity with antivirus software and malware protection techniques. 8. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, and OSI model.
  • Experience with port configuration, network segmentation, and VLAN setup.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaborate effectively within a team.
  • Certifications such as DICOM, CompTIA Network+, MCSA: Windows Server, or CCNA are a plus.

This job description outlines the primary responsibilities, skills, and qualifications required

for the Technical Support Engineer role in the DICOM domain. Candidates who meet these

criteria and possess a strong technical background with or without expertise in DICOM but

related technologies are encouraged to apply.

Company Location

Baner, Pune

Please share your resume on

Job Type: Full-time

Pay: ₹350, ₹500,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund
  • Work from home

  • Estimation Engineer

    2 weeks ago

    Baner, Maharashtra, India ENGINEER HORIZON Full time ₹ 5,40,000 - ₹ 10,80,000 per year

    Job Summary:We are seeking a detail-oriented and analytical Estimation Engineer to develop accurate, timely, and cost-effective estimates for labor, materials, and equipment involved in engineering and construction projects. The ideal candidate will possess strong analytical skills, a thorough understanding of technical drawings, and the ability to...

  • Jr. Architect

    2 days ago

    Baner, Maharashtra, India ENGINEER HORIZON Full time ₹ 3,24,000 per year

    Job Summary:We are looking for a Junior Architect to join our design and development team. The ideal candidate will assist in planning, designing, and coordinating architectural aspects of our ongoing and upcoming projects, ensuring alignment with company standards and timelines.Key Responsibilities:* Assist in conceptualizing, designing, and developing...

  • Project Manager – Real Estate

    2 weeks ago

    Baner, Maharashtra, India ENGINEER HORIZON Full time ₹ 7,00,000 - ₹ 8,00,000 per year

    Job Summary:We are seeking an experienced and result-driven Project Manager to oversee the planning, execution, and delivery of high-rise residential and commercial real estate projects. The ideal candidate will ensure timely completion, within budget and quality standards, while managing all phases of the project lifecycle—from pre-construction to...

  • Technical Lead

    4 days ago

    Baner, Maharashtra, India Rinovea Solutions Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position: Technical Lead (Golang)Location: Pune / HybridExperience: 6+ yearsCompany: Rinovea Solutions Pvt. Ltd.About Us: At Rinovea, we partner with product-based organizations to design and build scalable, cloud-native solutions. We bring a product mindset, engineering excellence, and a focus on long-term value creation to every engagement.Role Overview:...

  • On-Field Support Engineers

    2 weeks ago

    Baner, Maharashtra, India Digital Den Full time ₹ 7,20,000 - ₹ 14,40,000 per year

    Education: Diploma/Degree in Computer Science, IT or Electronics.Experience: Minimum 2+ years of proven experience in laptop/desktop hardware and software repair.HP Expertise: In-depth knowledge of HP desktop and laptop architectures and common failure points is highly preferred.Technical Skills: Strong proficiency in hardware diagnostics, software...

  • Chat Support Executive

    2 days ago

    Baner, Maharashtra, India CES limited Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Key Responsibilities:**Customer Support:* Respond to customer inquiries via live chat, providing accurate and helpful information. Resolve customer complaints and issues in a timely and professional manner. Escalate complex issues to senior support agents or technical teams.*Communication:* Engage with customers in a friendly, empathetic, and...

  • Sales Engineer

    4 days ago

    Baner, Maharashtra, India TwarIT Mobility Solutions pvt ltd Full time ₹ 2,40,000 - ₹ 14,40,000 per year

    Job Title: Sales Engineer - EV ChargersJob Overview:TwarIT Mobility Solutions is seeking a Sales Engineer to join our sales team. We are a Pune-based company involved in the design and development of EV Chargers, catering to the Building and Construction industry. The Sales Engineer will be responsible for managing B2B sales to this customer group and...

  • HVAC Sales Engineer

    2 weeks ago

    Baner, Maharashtra, India ADP ENGINEERS Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    The HVAC Sales Engineer is responsible for driving sales growth by providing technically sound HVAC solutions that meet client requirements and industry standards. This role combines engineering expertise with strong customer engagement, requiring frequent meetings, site visits, and collaboration with cross-functional teams to ensure successful project...

  • E Plan Design Engineer

    1 week ago

    Baner, Maharashtra, India Maestrotech Systems Pvt. Ltd. Full time ₹ 19,20,000 - ₹ 36,00,000 per year

    Job Role - EPlan Design EngineerKey Responsibilities:Develop detailed electrical schematics, wiring diagrams, and layout designs using EPlan Electric P8.Collaborate with cross-functional teams to understand project requirements and design specifications.Create and maintain project documentation, including bill of materials (BOM), panel layouts, and control...

  • Technical Project Manager

    2 weeks ago

    Baner, Maharashtra, India HRG Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Baner, Pune, Maharashtra, IndiaDepartmentResource Management GroupJob posted onSep 16, 2025Employment typePermanentJob DescriptionJob Title: Associate Technical Project Manager / Technical Project ManagerExperience: 8+ yearsEducation: Strong educational background in Computer Science or Engineering preferred.Key Qualifications:Proven experience managing...