Tcs Mumbai Hiring For Personal Cross Border Specialist
21 hours ago
Role: Personal Cross Border Specialist
Experience: 6 to 8 years
Job Location: Mumbai
JD : Kindly refer to the end of the post
Interested candidates please mail with EP ID (registration number process mentioned) in the mentioned Email ID )
Please mention #Personal Cross Border Specialist_Mumbai in your EMAIL SUBJECT LINE
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview
- Step 1: Visit
- Step 2: Click to login
- Step 3: Click New user (Register with us)
- Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
- Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.
- Step 6: You will receive the EP number on your personal e-mail ID.
Eligibility:
- Minimum 15 years of regular, full-time education
- Should be flexible with night shifts & rotation shifts
Overview:
This position will provide Personal Cross Border/International remote work support to the client/employee and other stakeholders with high level of efficiency, effectives and focus on employee data. The specialist will manage the group mailbox and SharePoint for the incoming requests and assist with collaborate with various functional team (Immigration, Tax and GTC). Process involved submitting requests facilitate the urgent requests and communicate the outcome with employee.
Knowledge and Experience
- Knowledge and understanding of the International remote work regulations (involves employees working from a different country than their employment country)
- Working and managing Group mailbox and SharePoint is must.
- Writing emails and providing clarification to the employees on policies,
- Collaborating with stakeholders for any exceptional/new scenario.
- Global mobility experience will be an added advantage.
- Proficient commination skillset and stake holder management must.
- Preparing and publishing weekly and monthly reports of all transactional processed.
- Understand the concept of SLAs and adherence to it.
- Able to handle work as an individual contributor on this role and at the same time be a team player.
- Experience in handling pilot transition/Knowledge transfer exposure will be a good value addition.
- Should have the ability to present date in a logical manner and client facing exposure in a must.
Formal Education & Certification
- Bachelor's degree in any discipline
- Basic computer knowledge required (MS- Office Applications) (Must Have)
- Microsoft SharePoint Experience (Must Have)
- Service Now Experience (Must Have)
- Experience in Managing and helping Clarify HR policies to employees. (Must Have)
- Workday Experience (Good to Have).
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