Team Lead
10 hours ago
- Managing a highly motivated and experienced team;
- Providing support for the WSP's Ethics & Integrity Program;
- Develop, implement and continuously improve services offered to support the Ethics & Integrity teams in various locations worldwide, to include due diligence adjudication, red flags detection and monitoring, conflicts of interest evaluation and mitigation planning, and similar services suitable for consistent execution
- Develop, implement and continuously improve service descriptions, service level agreements (SLAs) and standard operating procedures for services that the team provides
- Develop, implement and continuously improve methods to budget, forecast and manage service utilization and staff size
- Develop, implement and continuously improve training programs to onboard new WSP India staff to the team, develop skills, and expand team capacities to execute defined services
- Develop, implement and continuously improve training programs to support new members of worldwide Ethics & Integrity teams on tools such as Exiger, Oracle, Teams, and other tools used to support E&I operations;
- Review, assess reports on E&I programs, other E&I day to day activities and/or check for any possible compliance breaches or potential concerns and red flags gap;
- To ensure that E&I process outcomes are in harmony with organisation's strategic goals;
- Support other Ethics & Integrity programs, activities and initiatives.
Qualifications & Experience
- Master's degree in Business Administration or Finance or Quality or Audit or Bachelor's degree in Law.
- Minimum 10 to 15 years of relevant professional experience in a large corporation.
- Minimum 2 years experience developing and improving processes, procedures or similar operational guidance and structure in a contracts, human resources, legal or similar organizational support context
- Minimum 2 years directly managing others, or similar experience as a team lead or other semi-supervisory capacity
- Minimum 2 years experience supporting a global function or similar experience requiring the ability to effectively work across a wide range of time zones
- Prior experience in a highly automated environment and/or high degree of comfort with
computers and technology.
- Proven experience with MS Outlook, MS Word
- Strong capabilities with MS Excel, MS PowerPoint
- Careful attention to detail
- Intellectual curiosity and outstanding research skills
- Intellectual curiosity and outstanding research skills
Enhancing Experience
- Office 365 (primarily in MS Outlook, Word, Excel, Teams & CoPilot)
- Working knowledge of US, UK and EU regulations and other countries' regulations related to anti-corruption, Anti Money Laundering, international sanctions and watchlists, and Ethical Due Diligence requirements.
- Working knowledge of risk assessment and management in high-risk countries
- Working knowledge of Power BI or similar data analysis tools
- Prior experience with flowcharting and process mapping, preferably with use of MS Office/Visio flowcharting tool
Key Competencies / Skills
- Demonstrated sound judgment, tact, and decision-making ability.
- Good management, interpersonal, communication, organizational, and decision-making skills.
- Ability to understand and integrate cultural differences and motives and to lead cross cultural teams.
- Personality: Show distinct strategic and critical thinking, work through ambiguity and pay attention to detail, curiosity.
- Highly self-motivated with the ability to work independently.
- Ability to communicate and present results.
- Self-motivation to be able to work with geographically remote supervisors and a fast-paced working environment; good time management, interpersonal, communication and organisational skills; reliability in meeting deadlines; occasional flexibility in working hours to allow for calls with other time zones.
- Confidence and judgment/tact to know what to bring up, and when, if needed, to challenge colleagues persuasively and constructively.
- Ability to learn how to navigate different systems and databases efficiently.
- Strong English language skills, written and verbal, are required.
- Working knowledge in any other European language would be considered positively.
- Experience supporting E&I / Audit / Investigation programs will be considered positively.
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