Senior Remote HelpDesk Technician
4 days ago
About Us
At FDJ UNITED, we don't just follow the game, we reinvent it.
FDJ UNITED is one of Europe's leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you'll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.
We're looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.
Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?
The role :
Your focus will include resolving complex technical issues, addressing identity-related challenges such as locked out accounts or Conditional Access Policy errors, configuring and maintaining endpoints (Windows and macOS), supporting corporate IT systems, and delivering exceptional white-glove service to our senior staff. This role is ideal for someone who thrives in a fast-paced, remote environment and values collaboration and innovation. The position includes working in shifts within the HelpDesk team to cover extended European working hours as well as weekend and night on-call duties.
Our Way Of Working
Our world is hybrid.
A career is not a sprint. It's a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Application Process
We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.
Details
Hybrid
Sydney, Australia, Bengaluru
Full Time Permanent
TEC2625
Location
Bengaluru
Sydney, Australia
WeWork - KINDRED INDIVIDUALS PRIVATE LIMITED, 43 Residency Rd, Bengaluru, India, KA 560025
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Benefits
Well-being allowance
Learning and development opportunities
Inclusion networks
Charity days
Long service awards
Social events and activites
Meet the recruiter
Aditi Joshi
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