Helpdesk Executive

2 weeks ago


Bengaluru, Karnataka, India Sureworks Infotech pvt ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

#FREE POST

Designation: Helpdesk Executive

Qualification: Any Degree

Experience: 1+ years of experience

Location: Bangalore

** This position Includes 6days working, Rotational Shift (including Night Shift) and Rotational week off **

Required Skills:

  • Excellent communication. Strong written and verbal and troubleshooting skills.
  • Diagnosing and resolving problems related to operating systems, applications, network connectivity, hardware malfunctions, and software installations on users' desktops.
  • Utilizing remote desktop tools to access users' computers and perform troubleshooting steps directly.
  • Installing new software applications, updating existing software, and configuring settings according to company policies and user requirements.
  • Providing technical guidance to users on basic computer operations, troubleshooting steps, and answering questions regarding software usage.
  • Creating and managing user accounts, resetting passwords, and managing access permissions.
  • Documenting user issues within a ticketing system, tracking progress, and updating status on resolved issues.
  • Applying security patches and updates to operating systems and software to maintain system integrity.
  • Assisting with basic hardware troubleshooting, identifying potential hardware failures, and coordinating replacements when necessary.
  • Identifying complex issues that require escalation to higher-level technical support teams.
  • Contributing to and updating internal knowledge base with troubleshooting procedures and solutions
  • Strong understanding of Windows operating systems, common applications, network protocols, and basic hardware troubleshooting.
  • Expertise in using remote desktop software like TeamViewer, Remote Desktop Protocol (RDP), or similar tools.
  • Ability to analyze technical issues, identify root causes, and implement effective solutions.
  • Clear and concise communication to explain technical concepts to users with varying levels of technical knowledge.
  • Excellent interpersonal skills to provide a positive user experience and resolve issues promptly.
  • Ability to document technical issues, troubleshooting steps, and solutions clearly

Job Type: Full-time

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


  • IT Helpdesk

    4 weeks ago


    Bengaluru, Karnataka, India Supreme Components International Full time

    Supreme Components International (SCI) is looking for a fast-thinking, technically sharp, and detail-oriented professional to join our team as an IT Helpdesk & Business Operations Support Executive. This is not a typical IT Helpdesk job. Yes, you'll be the first responder for internal IT issues, but you'll also handle Excel-based operational workflows, such...

  • IT Helpdesk

    4 weeks ago


    Bengaluru, Karnataka, India Supreme Components International Full time

    Supreme Components International (SCI) is looking for a fast-thinking, technically sharp, and detail-oriented professional to join our team as an IT Helpdesk & Business Operations Support Executive. This is not a typical IT Helpdesk job. Yes, you'll be the first responder for internal IT issues, but you'll also handle Excel-based operational workflows, such...


  • Bengaluru, Karnataka, India Compass Group Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesHelpdesk Operations:Receive and log facility-related requests via phone, email, or ticketing system.Assign tasks to the appropriate facility or maintenance teams and follow up until closure.Monitor the status of open requests and ensure timely resolution.Communication & Coordination:Act as a liaison between employees, vendors, and...


  • Bengaluru, Karnataka, India Bruker Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with...


  • Bengaluru, Karnataka, India White Horse Manpower Consultancy Full time US$ 90,000 - US$ 1,20,000 per year

    Lead, motivate, and manage a team of helpdesk/support executives.Monitor team performance against KPIs and SLAs.Provide coaching, training, and performance feedback to team members.Handle escalated technical or customer issues from agents. Required Candidate profileExpe in Service Helpdesk / Technical Support with at least 1–2 years as a Team LeadExp in...


  • Bengaluru, Karnataka, India JLL Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Help Desk Executive

    1 week ago


    Bengaluru, Karnataka, India Embassy Services Full time US$ 30,000 - US$ 60,000 per year

    Greetings from Embassy ServicesWe are looking for a Helpdesk Executive for Bangalore location(Nagavara)Skillset:Ticketing tools2.Knowledge on helpdesk or worked on helpdeskGraduate with 6 months to 3 years experience.

  • IT Helpdesk

    1 week ago


    Bengaluru, Karnataka, India AutoVRse Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position OverviewWe are seeking a skilled IT Helpdesk & Security Engineer to serve as the primary administrator for our internal IT infrastructure while establishing and enforcing comprehensive security policies. This dual-role position combines hands-on technical support with strategic security implementation, making it ideal for a technical professional...

  • Helpdesk Executive

    16 hours ago


    Bengaluru, Karnataka, India VESTIAN GLOBAL WORKPLACE SERVICES PVT LTD Full time ₹ 2,16,000 - ₹ 3,24,000 per year

    A Help Desk Executive for residential sites provides residents with a single point of contact for issues, handles administrative tasks, manages resident inquiries, addresses concerns from ground staff, and ensures a positive living experience by liaising with various teams and service providers. Key duties include responding to resident requests and...

  • IT Sales Executive

    2 weeks ago


    Bengaluru, Karnataka, India Mak Stalwart Full time

    Job DescriptionLocation: Remote / Work-from-AnywhereType: Freelance / Commission-BasedIndustry: Information Technology, Managed Services, Digital SolutionsExperience: 10+ years in B2B IT Sales or Tech Solutions SalesAbout the RoleWe are seeking a passionate and target-driven Freelance Sales Executive to promote and sell our IT services, tech support, and...