
Customer Support Specialist
3 days ago
Customer Support Specialist
(Mandatory Experience in International Retention Process)
- Manage inbound and outbound customer calls in a timely manner.
- Ability to understand the customers needs and articulate a solution.
- Research every issue and provide solutions to them.
- Ability to explain features and benefits without using scripts.
- Build strong relationships with customers.
- Meet qualitative and quantitative targets.
- Work in brick and mortar call centre.
Requirement:
- Previous experience in a call centre customer support, sales and or retention Previous experience with US market.
- Strong phone and verbal communication skills.
- Excellent listener and time management skills , Accent Neutral.
- Additional Advantage Understanding of USA Credit Bureau, Credit Report and Credit Score culture.
Schedule:
- Night shift & US shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Note - Interested candidates can share me their updated CV at
Job Type: Full-time
Pay: ₹35, ₹45,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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