Senior Implementation Engineer-HRMS

2 weeks ago

Navi Mumbai Panvel, India Humanware Solution Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are seeking a highly skilled and customer-focused Senior Implementation Engineer to lead the successful deployment and integration of our solutions for enterprise clients. This role requires a balance of technical expertise, project management, and client-facing communication to ensure smooth onboarding, configuration, and delivery of our products.

As a Senior Implementation Engineer, you will serve as the technical lead during client implementations, collaborating with cross-functional teams, ensuring effective knowledge transfer, and guiding junior engineers to deliver exceptional results.

Key Responsibilities

  • Act as the lead for client implementations, ensuring timely and successful delivery of projects.
  • Work closely with clients to gather requirements, design solutions, support and configure systems to meet business objectives.
  • Lead technical workshops, product demonstrations, and training sessions for client teams.
  • Perform data migration, system configurations, and customization as needed.
  • Troubleshoot technical issues during implementation and provide solutions proactively.
  • Collaborate with product, development, and support teams to resolve client-specific challenges.
  • Provide structured knowledge transfer sessions to both clients and internal teams to ensure smooth adoption and handover.
  • Mentor and guide junior implementation engineers, ensuring best practices are followed.
  • Document all implementation processes, configurations, and customizations.
  • Ensure a seamless transition from implementation to support/operations teams post-go-live.
  • Continuously identify opportunities to improve implementation methodologies and client satisfaction.

Qualifications & Skills

  • Bachelors degree in Computer Science, Information Technology, Engineering, or a related field (Masters preferred).
  • 2+ years of experience in technical implementation, solution deployment, or professional services (enterprise SaaS / ERP / HRMS / Cloud solutions experience preferred).
  • Proven ability to manage multiple projects and prioritize tasks effectively.
  • Excellent communication and client-facing skills with the ability to explain technical concepts to non-technical stakeholders.
  • Strong problem-solving, analytical, and troubleshooting skills.
  • Experience mentoring junior engineers and conducting structured knowledge transfer

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