Application Implementer

4 days ago

Navi Mumbai, Maharashtra, India Opportune Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview:

We are seeking an experienced Application Implementer to join our team. You will be responsible for implementing HRMS products, coordinating with teams, providing go-live assistance, and delivering ongoing support to ensure smooth operations and client satisfaction.

Key Responsibilities:

Implementation & Configuration: Execute product implementation activities including setup, data collection, data validation, data cleansing, configuration, and validation as per client requirements.

Coordination with Teams: Collaborate with internal and client teams to ensure timely issue resolution and successful implementation.

Go-Live Support: Check IT infra set up, Assist clients during the go-live phase to ensure a smooth transition and minimal disruption. Show the sense of urgency to Go Live and do follow ups, & timely escalations to right stake holders.

Ongoing Support: Provide post-implementation support, resolve client issues, and manage queries effectively.

Documentation: Maintain detailed records of implementation activities, configurations, and resolutions.

Reporting: Share regular updates and progress reports with management and clients.

Skills & Competencies:

Strong coordination and communication skills.

Ability to handle client-facing responsibilities.

Knowledge of HRMS/ERP systems preferred.

Problem-solving and troubleshooting skills.

Qualifications

Graduate in IT/Business/Commerce or related field.

4 years of experience in application implementation or support role

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