Collections Team Lead
2 weeks ago
Role Description
This is a full-time on-site role for a Collections Team Lead located in Gurugram. The Collections Team Lead will be responsible for managing a team of collections agents, overseeing debt collection activities, and ensuring efficient recovery of owed payments. They will analyze collection data, develop strategies to improve collection rates, and provide excellent customer service. The role also involves working closely with the finance department to ensure accurate financial reporting and compliance.
Qualifications
- Strong Debt Collection and Customer Service skills
- Proficiency in Finance and Analytical Skills
- Experience in Team Leadership and management
- Effective communication and interpersonal skills
- Ability to work on-site in Gurugram
- Bachelor's degree in Finance, Business Administration, or related field is preferred
- Previous experience in a similar role is advantageous
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