Collections Manager

2 days ago

Gurgaon, Haryana, India WareIQ Full time

Warehouse Executive

Location: Gurgaon

Experience: 4-5 years (Full-time experience only)

Employment Type: Full-Time, Onsite

Salary Range: 7-9 LPA

About WareIQ

WareIQ is one of India's fastest-growing eCommerce fulfillment companies, backed by Y Combinator and Flexport. We help brands scale their online business through our nationwide fulfillment network, advanced logistics technology, and last-mile solutions. Our clients include some of India's leading D2C brands, enterprises, and marketplaces.

Role Overview

We are looking for a Collections Manager for recovering outstanding payments, achieving monthly targets, ensuring regulatory compliance, and maintaining strong customer relations. This role blends leadership, strategy, and hands-on recovery operations.

Responsibilities:

  • Drive B2B collections to meet/exceed monthly recovery goals; analyse performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions Customer Accounts & Recovery.
  • Responsible to prepare monthly AR Ageing Provision in line with policy.
  • The duties include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
  • Handling escalations & negotiating past due accounts for debt recovery
  • Escalating to seniors/supervisor's irregular cases and seeking help in closing them.
  • Visit customer/client locations when required for dispute resolution and overdue payment collection.
  • Prepare and maintain monthly Accounts Receivable (AR) ageing provisions as per company policy.

Requirements

  • 4–5 years of high-volume corporate collections experience (B2B preferred).
  • Hands-on experience with Tally and Zoho ERP.
  • Strong negotiation, communication, and dispute-resolution skills.
  • Experience in Accounts Receivable, GST, and TDS is an added advantage.
  • Ability to work under pressure and meet strict monthly deadlines.

What We Offer

  • Opportunity to work at a high-growth, Y Combinator-backed startup.
  • Opportunities to learn and grow in a fast-paced startup environment
  • Opportunity to lead and shape collections operations
  • Transparent career progression.
  • Competitive salary.

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