Customer Support

15 hours ago

Jaipur, Rajasthan, India LE JOLLY HEALTHCARE PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Key Responsibilities:

Order to Dispatch Activities

  • Verify orders and check for addition or deletion of products as per sales staff or parties.
  • Check which orders have been received and ensure that estimates are generated accordingly.
  • Follow up on pending dispatches.
  • Provide shipment details to parties and sales staff.
  • Maintain stock report data sheets and cross-check stock data of all parties.

Payment and Credit Note Management

  • Confirm payment status with parties.
  • Follow up with sales staff and parties regarding outstanding and advance payments.
  • Initiate or verify the issuance of Credit Notes and track pending CNs from parties.
  • Prepare monthly and weekly Credit Note data reports for RSM.

Communication and Coordination

  • Handle mail communication with parties regarding outstanding payments, Credit Notes, and stock updates.
  • Communicate with stockists via email as required.
  • Resolve queries raised by sales staff or parties.

Reporting and Approvals

  • Prepare weekly and monthly sales data reports.
  • Follow up on special rate approval requests.
  • Keep track KAM performance.

Education & Qualifications

  • Bachelor's or Master's degree in Pharmacy (B.Pharm / M.Pharm preferred).

Job Types: Full-time, Permanent

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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