Service Support Representative
2 weeks ago
Company - ACG Pam Technologies Pvt Ltd.
Job Location - Talegaon
Transportation - Available
Job Description -
- Meet aftermarket service revenue targets for the business growth.
- Enhance Payment collection performance and customer engagement.
- · Conversant with SAP activities.
- To support business on cash flow by monitoring a collecting AR timely
- To support business on AM revenue by doing timely service invoicing
- Timely FOC creation and weekly FOC tracking with PDCs
- Monitor and execute return and repairs for Pam T business unit
- Monitor monthly machines dispatches and ensure timely entries in the service portal
- Circulate the machine AR MIS weekly to the management.
- Monitor all customer return material for Pam T business unit
- Maintain all the documents for ISO at Pam T
- Manage service engineers' reimbursement for West-2 and West-2 region
- · Monitor and maintain AMC tracker
- Submit service and AMC quotes
- Support customers with their commercial queries
- Update finance for payment inwards
- Back up support to West-1 and West-2 Service engineers
Key Result Area -
- Timely Service invoicing in the SAP
- Month on month Service AR collection
- Timely FOC creation and maintain tracker
- Monitor return and repairs of Pam T business unit
Requirement -
- Any Graduate
- Minimum 3 years of experience in SAP
Interested candidate share their CVs on
Job Type: Full-time
Pay: ₹15, ₹35,000.00 per month
Work Location: In person
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