
General Manager
4 days ago
Role of GM
The GM oversees the companys day-to-day operational functions, ensuring that manufacturing, project execution, and supply chain activities align with business goals. The GM drives efficiency, productivity, safety, and customer satisfaction across all functions.
- Growth Support: Contribute to strategic decisions with the CEO and Board.
Responsibilities
Operational Leadership
Lead all plant operations, engineering, procurement, and project management functions.
Streamline interdepartmental coordination to ensure on-time and cost-effective project execution.
Production Oversight
Supervise factory operations (Steam Boilers, Thermic Fluid Heaters, Waste Heat Recovery).
Ensure optimal utilization of capacity, manpower, and machinery.
Project & Site Execution
Monitor site installations and commissioning progress.
Resolve escalations and manage resource allocation.
Quality & Safety Compliance
Ensure all processes comply with ISO, IBR, and safety standards.
Enforce quality assurance and EHS (Environment, Health & Safety) policies.
Supply Chain Management
Oversee vendor selection, material planning, and inventory control.
Ensure timely procurement and cost efficiency.
Team Development
Build high-performance teams through hiring, training, and mentoring.
Coordinate with HR for workforce planning and development.
Strategy & Growth Support
Contribute to strategic decisions with the CEO and Board.
- Identify opportunities for capacity expansion, automation, and process improvement.
KRA (Key Result Areas) and KPI (Key Performance Indicators)
KRA
KPI
Production Efficiency
- Overall Equipment Effectiveness (OEE)
- Monthly production output vs. target
Project Delivery
- % of projects completed on time
- Site readiness vs. dispatch ratio
Cost Control
- Cost per unit manufactured
- % deviation from project budget
Quality & Compliance
- First pass yield (%)
- Number of NCRs (Non-conformance Reports)
Supply Chain Efficiency
- On-time delivery from vendors (%)
- Inventory turnover ratio
Team Performance
- Employee productivity
- Training hours per employee
Process Improvement
- Number of lean initiatives implemented
- Savings from process improvements
Customer Satisfaction (Post Sales)
- CSAT score
- Service resolution time
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