Customer Relationship Management

A Customer Relationship Management (CRM) profile, or job description, outlines the responsibilities of someone managing customer interactions and relationships using a CRM system. This role focuses on improving customer service, driving sales, and building strong customer relationships through data analysis and CRM software implementation. Here's a more...

**Company Description** **Shrianand Poly** is a prominent player in the Flexible Packaging industry, known for offering a diverse range of high-quality products to various sectors. Our cutting-edge machinery and robust infrastructure enable us to maintain superior quality and precision standards in every product we deliver to our clients. **Role...

**Customer Relationship Executive - Service (CRE - SMR)** **Job Summary**: Responsible for managing service follow-ups, reminders, and customer satisfaction for after-sales service. **Key Responsibilities**: - Call and remind customers of due/overdue vehicle services. - Schedule service appointments. - Collect feedback post service and ensure resolution...

Knowledge about CRM (Customer Relationship Management ) - Excellent communication skills (written and verbal) - Interested in social media and beauty brands - Ability to communicate correctly and clearly with all customers - Phone Call Support - Excellent documentation skills - Good comprehension skills ability to clearly understand and state the issues...

**Position: - Customer Relationship Officer** **Location: Sector 49, Sohana Road, Gurgaon** **6 days working, Rotational week off** **Qualifications: - ** - HSC and Above - Fresher and experience both can apply - 1-4 years’ experience in Tele-Calling or Voice Process **Required Skills: - ** - Excellent communication and interpersonal skills -...

Overseeing customer relationships - Keeping customers updated with product information - Resolving customer complaints - Expanding the customer base - Conducting business reviews - Understanding critical individual requirements - Planning a strategy based on competition - Collaborating with management teams Pay: ₹22,000.73 - ₹40,984.98 per...

Freshers having excellent communication skills can also apply **Key Responsibilities**: - Manage and maintain positive relationships with existing customers, ensuring their needs are met efficiently and effectively. - Respond to customer inquiries and resolve issues promptly. - Identify opportunities to upsell or cross-sell products/services to existing...

**Job Title**: Sales Executive / Relationship Manager **Job Type**: Full-time | Permanent **Location**: Gurgaon, Haryana (Work from Office) **Salary**: Up to ₹35,000 per month + Incentives **Job Overview**: **Key Responsibilities**: - Interact with customers to promote and explain products/services - Understand customer requirements and provide...

**Job Title**: Customer Relationship Executive (CRE) **Location**: Faridabad **Department**: Sales / Business Development **Reports to**: Business Development Manager / Sales Head **Job Summary**: **Key Responsibilities**: - **Client Relationship Management**: - Serve as the primary point of contact for key accounts, ensuring clients receive high-quality...

**Job Title**: Customer Relationship Manager(CRM) **Job Type**: Full-time **Job Summary**: **Key Responsibilities**: - **Customer Engagement & Retention**: Develop and implement strategies to improve customer loyalty and satisfaction. - **CRM Software Management**: Oversee the use of CRM software (e.g., Salesforce, HubSpot) to manage customer data and...