Outlet Manager

3 days ago


Delhi, Delhi, India Benne Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're Hiring: Outlet Manager – Delhi

About Us

Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas.

Missing the Bangalore dosa in Mumbai, they embarked on a quest to recreate their childhood favorite. After perfecting the recipe, they realised the secret to a good dosa lies not just in the ingredients, but in the 
honour, respect, and care
invested in its making.

The Role

We're looking for a 
hands-on and detail-oriented Outlet Manager
 to lead one of our Benne cafés in Mumbai.

You'll oversee day-to-day operations, uphold Benne's high standards of quality and guest experience, and guide your team to deliver service that's warm, efficient, and consistent.

This is a role for someone who's organized, proactive, and passionate about hospitality — someone who takes ownership of their outlet like it's their own kitchen.

What You'll Do

  • Oversee 
    daily café operations
    , ensuring smooth service and adherence to brand standards
  • Prepare and manage 
    weekly rosters
    , ensuring optimal staffing and shift coverage
  • Supervise FOH and BOH teams, ensuring high levels of coordination and communication
  • Conduct 
    daily briefings
    , ensure team readiness, and monitor performance throughout the day
  • Lead 
    training and development
     sessions to improve service, speed, and product knowledge
  • Maintain 
    inventory and stock control
    , ensuring timely ordering and minimal wastage
  • Monitor hygiene, cleanliness, and food safety standards in line with FSSAI and company policy
  • Handle guest feedback with empathy, turning every experience into a memorable one
  • Track outlet performance — from sales and wastage to feedback and attendance — and report regularly to the operations team
  • Support and participate in new initiatives, events, or brand activations at the outlet

What We're Looking For

  • 3–5 years of experience in café, restaurant, or QSR outlet management
  • Strong leadership, communication, and team-building skills
  • Experience managing rosters, training, and shift planning
  • Excellent organizational and problem-solving abilities
  • A calm, people-first approach, and genuine love for hospitality

Compensation

Negotiable, based on experience.

To Apply: Email your resume to 
 with the subject line:
"Outlet Manager – Delhi :)"

At Benne, we serve food we love — with care, honesty, and heart.

If that sounds like you, we'd love to meet.


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