Outlet Manager
3 days ago
We're Hiring: Outlet Manager – Delhi
About Us
Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas.
Missing the Bangalore dosa in Mumbai, they embarked on a quest to recreate their childhood favorite. After perfecting the recipe, they realised the secret to a good dosa lies not just in the ingredients, but in the
honour, respect, and care
invested in its making.
The Role
We're looking for a
hands-on and detail-oriented Outlet Manager
to lead one of our Benne cafés in Mumbai.
You'll oversee day-to-day operations, uphold Benne's high standards of quality and guest experience, and guide your team to deliver service that's warm, efficient, and consistent.
This is a role for someone who's organized, proactive, and passionate about hospitality — someone who takes ownership of their outlet like it's their own kitchen.
What You'll Do
- Oversee
daily café operations
, ensuring smooth service and adherence to brand standards - Prepare and manage
weekly rosters
, ensuring optimal staffing and shift coverage - Supervise FOH and BOH teams, ensuring high levels of coordination and communication
- Conduct
daily briefings
, ensure team readiness, and monitor performance throughout the day - Lead
training and development
sessions to improve service, speed, and product knowledge - Maintain
inventory and stock control
, ensuring timely ordering and minimal wastage - Monitor hygiene, cleanliness, and food safety standards in line with FSSAI and company policy
- Handle guest feedback with empathy, turning every experience into a memorable one
- Track outlet performance — from sales and wastage to feedback and attendance — and report regularly to the operations team
- Support and participate in new initiatives, events, or brand activations at the outlet
What We're Looking For
- 3–5 years of experience in café, restaurant, or QSR outlet management
- Strong leadership, communication, and team-building skills
- Experience managing rosters, training, and shift planning
- Excellent organizational and problem-solving abilities
- A calm, people-first approach, and genuine love for hospitality
Compensation
Negotiable, based on experience.
To Apply: Email your resume to
with the subject line:
"Outlet Manager – Delhi :)"
At Benne, we serve food we love — with care, honesty, and heart.
If that sounds like you, we'd love to meet.
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