Outlet Manager
2 days ago
Company Description
Theobroma, meaning 'Food of the Gods' in Greek, represents our exclusive range of offerings including brownies, cakes, desserts, chocolates, breads, and savouries. Since our humble beginnings in 2004 at Cusrow Baug, Colaba Causeway (Mumbai), we have grown into a Pan-India chain of patisseries in Mumbai, Pune, Delhi NCR, and Hyderabad. Our mission is to spread happiness by serving smiles on a plate while continuously expanding our presence across the country.
Role Description
This is a full-time, on-site role for an Outlet Manager located in Delhi, India. The Outlet Manager will be responsible for ensuring customer satisfaction, managing staff, overseeing daily operations, and maintaining inventory. The role involves supervising customer service, addressing customer inquiries, and ensuring a smooth workflow at the outlet. Additionally, the Outlet Manager will coordinate with the supply chain team to manage stock levels and ensure product quality and availability.
Qualifications
- Customer Satisfaction and Customer Service skills
- People Management and Communication skills
- Inventory Management skills
- Relevant experience in the food and beverage industry is a plus
- Strong leadership and team management skills
- Ability to work efficiently in a fast-paced environment
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