Training Manager

2 days ago

Chennai, Tamil Nadu, India TP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

Lead Trainer

  • Responsible for handling a team of Trainers
  • Training Data Analysis
  • Training efficacy measurement
  • NHT batches
  • TNI, TNA
  • Refresher sessions
  • Catering to Client's Ad
  • hoc requirements
  • Designing and implementing process specific training content

Stakeholder Management -Client Management -Training Refresher -Behavioral Training -Leadership Development -Training Certification - TTT framework implementation and development - NHT - Data Analysis - Training curriculum designing

Trainer , Handling new joiners with their communication and presentation skills. Helping in their Transition to process training easier. Handling Operations project to help it run smooth. Monitoring trainer activities , TNA , TNI

Designing and managing the training content through LMS Delivering onboarding, continuous and 1-1 trainings with well-defined assessment Product trainings

Preferred candidate profile

An astute & result oriented professional with over 15 years of cross-functional experience in Training & Content Creation

Experience in managing end-to-end training and delivery of specific products

Experience in Stakeholder & Client Management

Significant exposure in setting out training benchmarks and standards and implementing training

methodologies to facilitate a high-quality customer experience, while adhering to the SLAs

Demonstrated acumen in designing training modules and evaluating the effectiveness of training programs by

constantly developing & implementing pre & post assessment tools

Displayed skills in client management and streamlining delivery of products &services

Defining and adhering to training throughput as per the Client requirement

An enterprising leader with skills in leading personnel towards accomplishment of common goals

Perks and benefits

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