Email & Chat Process

Job description:Job Title: Executive – Sales support/Email processLocation: Mumbai (Work from Office)Timing : 12 PM to 9:30 PMExperience: 0–3 yearsAbout Us:Tripsnstay– Travel Division is part of a leading multinational group, offering global travel solutions. We're looking for an Executive to manage backend operations and chat support for our...

Job Title: Email Marketing SpecialistJob Overview:We are seeking a skilled and experienced Email Marketing Specialist. The ideal candidate will be responsible for developing, implementing, and managing our email marketing campaigns and automation processes to drive engagement, conversion, and customer retention. The Email Marketing Specialist will...

Location: Mumbai onlyWork Hours: Comfortable with US night shiftsWeek Offs: Rotational week offs (2 days)CTC: Maximum ₹7 LPA(Experienced)Availability: Immediate joiners preferredExpected Joining: 2nd week of SeptemberCertification : B1/B2Position Overview:The Seller Support (Techno Functional) Associate will serve as the primary partner support contact for...

Key Responsibilities:Act as the first point of contact for customer queries via phone, email, chat, or ticketing system.Handle order-related issues (tracking, cancellations, returns, exchanges, refunds).Coordinate with logistics partners, warehouse, and sellers to resolve customer complaints.Maintain accurate records of customer interactions and...

Job Description: WFM Real Time AnalystExcellent Communication Skills is Mandatory.* 2+ years of RTA Experience with hands-on experience of IEX and CXOne.* Oversee all real-time WFM activities to ensure operational and client goals are met* Implement analysis and reporting via WFM tools available* Prepare daily/weekly/monthly reports and distribute them to...

We're looking for a Customer Support Executive who is passionate about beauty & fragrance,highly empathetic, communicative, and committed to delivering a delightful experience. You will be the voice of the brand, interacting withcustomers across channels, helping resolve issues, and ensuring that every customer feelsheard and valued.Key...

Position: Customer Support ManagerLocation: Saki Naka, MumbaiReports To: Head of Customer ExperienceAbout Flo Mattress:Flo Mattress is a leading D2C brand specializing in premium mattresses with advanced cooling technology. We are committed to delivering exceptional sleep experiences and are seeking a Customer Support Manager to enhance our customer service...

JOB DESCRIPTION:Respond to customer inquiries promptly and professionally via phone, email, and chat channelsProvide technical support and troubleshooting assistance for television-related issues, including but not limited to connectivity problems, device setup, and software configurations.Identify and diagnose technical problems, escalating complex issues...

mCaffeine & Hyphen is looking for a passionate and driven Customer Support Intern to join our teamInternship Period : 3 Months Mandatory (Can be transitioned into a full time role)Responsibilities of the Candidate:Respond to customer inquiries and complaints in a timely and professional manner via calls, email, chat.Resolve customer issues efficiently and...

Roles & Responsibilities:Claim Processing: Verify the medical admissibility of a claim by confirming diagnosis and treatment details.Claim Scrutiny: Scrutinize claims according to the terms and conditions of the insurance policy.Data Interpretation: Interpret ICD coding, evaluate co-pay details, and classify non-medical expenses, room tariffs, and capping...