Retail Store supervisor

5 days ago

Haridwar, Uttarakhand, India Govindam restaurant Full time ₹ 1,60,000 - ₹ 3,20,000 per year

Ashoka Provision store, Haridwar, is seeking a dedicated and reliable Retail Supervisor to join our team. We pride ourselves on providing our community with quality products and excellent customer service.

Job Title: Retail Supervisor

Location: Ashoka Provision Store, Haridwar, Uttarakhand

Responsibilities:

  • Team Management:
  • Supervise and motivate a team of retail staff.
  • Schedule staff shifts and manage timekeeping.
  • Provide training and guidance to new and existing employees.
  • Resolve staff conflicts and address performance issues.
  • Customer Service:
  • Ensure excellent customer service is provided at all times.
  • Handle customer inquiries and complaints efficiently and professionally.
  • Build and maintain strong relationships with regular customers.
  • Inventory Management:
  • Monitor stock levels and place orders as needed.
  • Ensure accurate stock rotation and minimize wastage.
  • Conduct regular stock checks and audits.
  • Maintain a clean and organized stock room.
  • Shop Operations:
  • Oversee daily shop operations, including opening and closing procedures.
  • Ensure the shop is clean, tidy, and well-organized.
  • Handle cash transactions and maintain accurate records.
  • Ensure proper product placement and displays.
  • Sales and Promotion:
  • Implement promotional activities and sales strategies.
  • Monitor sales performance and identify areas for improvement.
  • Assist in creating and maintaining product displays.

Qualifications:

  • Proven experience in a retail supervisory role, preferably in a kirana or grocery store.
  • Strong leadership and communication skills.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.
  • Knowledge of 1 inventory management and cash handling procedures. 1.
  • Basic computer literacy.
  • Ability to read and write Hindi and English.
  • Familiarity with local customers and their needs.
  • Must be reliable and punctual.

Preferred Qualifications:

  • Experience with billing software.
  • Local Resident of Haridwar.

Salary:

  • Competitive salary, commensurate with experience.

How to Apply:

Interested candidates are requested to submit their resume and a brief cover letter in person at Ashoka Provision Store or contact during shop hours.

Job Types: फ़ुल-टाइम, स्थायी

Pay: ₹16,000.00 per month

Benefits:

  • आने जाने में सहायता

Work Location: In person

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