Lead- Retail Operations Mia

8 hours ago

Bengaluru, Karnataka, India Titan Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Requirements

Job Title: Lead- Retail Operations Mia

Company Name: Titan

Job Type: RP (Retail Operations)

Job Category: Jewellery-SMR (Sales, Marketing, and Retail)

Department: Mia Business

Location: Bengaluru, Karnataka, India

Job Description:

Titan, a leading jewellery brand, is seeking a highly motivated and experienced individual to join our team as the Lead- Retail Operations Mia. This role will be responsible for overseeing the retail operations of our Mia Business department in Bengaluru, Karnataka, India.

Key Responsibilities:

- Develop and implement strategies to drive sales and increase profitability for the Mia Business department

- Manage and lead a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance

- Monitor and analyze sales data to identify trends and opportunities for improvement

- Collaborate with the marketing team to develop and execute effective promotional campaigns and events

- Ensure compliance with company policies and procedures, as well as local laws and regulations

- Maintain inventory levels and oversee stock management to ensure availability of products

- Conduct regular store visits to assess performance and provide feedback to the team

- Build and maintain relationships with key stakeholders, including suppliers and vendors

- Train and develop team members to enhance their skills and knowledge in retail operations and customer service

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field

- Minimum of 10+ years of experience in retail operations, preferably in the jewellery industry

- Proven track record of driving sales and achieving targets

- Strong leadership skills and experience managing a team

- Excellent communication and interpersonal skills

- Ability to analyze data and make strategic decisions

- Knowledge of local laws and regulations related to retail operations

- Proficiency in MS Office and retail software systems

- Willingness to work flexible hours, including weekends and holidays

We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a dynamic and results-driven individual with a passion for retail operations and jewellery, we encourage you to apply for this exciting opportunity at Titan.

Work Experience
  • Post-Graduate (MBA)10-15 yearsCustomer orientation
  • People management
  • Ambiguity tolerance
  • Drive for outputs
  • Networking ability
  • Influencing/convincing ability
  • Detail orientation 
  • Sales/ retail experience
  • Business acumen 
  • Analytical ability
  • Vendor management
  • Technology savvy 

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