Airline BPO Associate
3 days ago
Company Description
Aviation Indeed is a premier staffing agency specializing in payroll and recruitment for the Aviation, Aerospace, and Defense sectors. We are committed to connecting elite talent with esteemed clients, fostering growth and nurturing careers. With deep industry knowledge and exceptional service, we provide comprehensive services including contractual and permanent hiring, recruitment process outsourcing, payroll management, HR consulting, and talent placement. As a global leader, we are dedicated to supporting the success of airlines and aerospace companies while ensuring sustainable growth.
Role Description
This is a contract role for an Airline BPO Associate, located on-site in the Greater Delhi Area. The Airline BPO Associate will be responsible for providing superior customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. Daily tasks will include communication with customers through various channels, assisting with airline-related queries, processing transactions, and supporting sales initiatives.
Qualifications
- Strong Communication and Customer Service skills
- Knowledge and experience in Airlines and Aviation sectors
- Sales skills and ability to support sales initiatives
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in using relevant software and technology
- Preferred: Experience in a BPO environment
- Bachelor's degree or equivalent in a relevant field
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