Customer Success Manager

About the RoleA Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.ResponsibilitiesCoordinate and work with internal stakeholders - Sales, Design,...

Job Title – Customer Success Manager (Mumbai)Experience – 8+ years of experienceLocation – MumbaiPrimary Responsibility: The primary responsibility of a CSM is to ensure that customers benefit from using our devices and achieve their key success metrics.Onboarding:- Assist customers in getting started with the solution by providing comprehensive...

Job Description About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do:Drive the product adoption...

About Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising,...

Role: Customer Success ManagerLocation: MumbaiIndustry: HR Tech / SaaSExperience Level: 4-8 years preferredWhat Were Looking ForWe're seeking a dynamic Customer Success Manager who thrives in fast-paced SaaS environments and knows how to build lasting relationships with CXOs and business leaders. If you're passionate about client success, concept selling,...

About the RoleWe are seeking an experienced Customer Success Manager (CSM) to join our team. You will be the primary advocate for our customers, driving their success with Prodigal. As a CSM, your role will encompass the full customer lifecycle—from onboarding to driving adoption, retention, and satisfaction.Key CompetenciesCustomer Engagement & Retention:...

Position – Customer Success ManagerLocations: MumbaiExperience: 1 - 4 yrsJob Description :-Operate as the lead point of contact for any and all matters specific to customer account management.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Communicate clearly the progress of monthly/quarterly...

7+ years of experience in Customer Success / Client Engagement / Service Delivery, preferably in Data Centre Operations / Cloud / Hyperscale Infrastructure. Strong expertise in customer lifecycle management, escalations, and crisis handling in mission-critical environments. Proven track record of driving customer retention, loyalty, and advocacy programs....

We are excited to share an opening for the role of Customer Success Manager in MumbaiThis opportunity is perfect for professionals with 1–6 years of experience in B2B Sales & Relationship Management, who are passionate about building strong client partnerships and driving impactful outcomes.What this role offers you:Collaborate with a dynamic and...