Customer Success Manager

2 weeks ago


Mumbai, Maharashtra, India MNR solutions pvt Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Position – Customer Success Manager

Locations: Mumbai

Experience: 1 - 4 yrs

Job Description :-

  • Operate as the lead point of contact for any and all matters specific to customer account management.

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

  • Periodic reviews.

  • Assist with high severity requests or issue escalations as needed.

Requirements :-

  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization.

  • Excellent listening and presentation skills.

  • Excellent verbal and written communications skills.

  • Good command over English language.

Job Type: Full-time

Work Location: In person



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