Assistant Manager

5 hours ago

Indore, Madhya Pradesh, India Brand Concepts Limited Full time ₹ 9,60,000 - ₹ 12,00,000 per year

About UsBrand Concepts Ltdis recognized as a vanguard of style, innovation, and quality within the country's fashion landscape. It specializes in curating exceptional Travel Gear, Handbags and Lifestyle Accessories, and has a strong reputation for delivering excellence.Job DescriptionTheAssistant Manager / Manager – Retail Talent Excellence and Customer Experiencewill be responsible for overseeing HR operations and talent management for frontline and store-level employees across the assigned region. This role will focus onrecruitment, onboarding, training, employee engagement, compliance, and retentionto ensure a productive and motivated retail workforce. The position will work closely with business and store operations teams to align HR strategies with business goals.Key ResponsibilitiesTalent Acquisition & Workforce PlanningForecast manpower requirements based on business expansion, attrition trends, and seasonal peaks.Design and execute region-specific hiring strategies to attract quality talent for both junior and senior in-store roles.Build a strong sourcing network via campus connections, local consultants, and referrals.Track key recruiting metrics including time-to-fill and source effectiveness to ensure optimal hiring.Onboarding, Training & DevelopmentEnsure smooth onboarding and orientation of new joiners at store and regional levels.Partner with training teams to roll out structured product training, customer service, grooming, and store SOP programs.Implement induction and re-induction modules for new and existing staff to ensure alignment with brand standards.Conduct periodic training need analysis and coordinate refresher training programs.Employee Engagement & Performance SupportBuild and maintain high employee morale through consistent engagement initiatives, recognition programs, and communication platforms.Assist Store Managers and Area Managers in conducting fair and effective performance appraisals.Identify and support high-potential retail staff for career advancement opportunities.HR Compliance & DocumentationEnsure complete and accurate maintenance of physical and digital employee records.Support in ensuring legal and statutory compliance at the store level (e.g., Shops & Establishment Act, POSH awareness).Support audits, internal checks, and documentation processes as per company standards.Employer Branding & Relationship BuildingRepresent the company in campus recruitment initiatives, retail job fairs, and local hiring drives.Use social platforms to promote employee success stories and company culture.Strengthen relationships with store teams through regular visits and feedback sessions.RequirementsBachelor's or Master's degree in Human Resources / Business Management.4–8 years of HR experience, preferably in the retail or hospitality sector.Strong exposure to store-level HR operations, mass hiring, and employee engagement.Excellent interpersonal and stakeholder management skills.Proficiency in MS Office (Excel, PowerPoint) and documentation tools.Willingness to travel frequently within the assigned region.check(event) ; career-website-detail-template-2 => ,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

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