Pre Sales Intern

4 days ago

Noida, Uttar Pradesh, India SKILLZREVO SOLUTIONS PVT LTD Full time ₹ 2,00,000 - ₹ 4,00,000 per year

JOB DESCRIPTION OF PRE SALES INTERN (ED -TECH )- NOIDA

Core KPIs for Pre‑Sales Intern

1. Lead & Outreach Activity

Number of outbound calls made per day must be between depending on connectivity.

Number of outbound emails and follow‑ups must be 50+ per day

2. Lead Qualification & Conversion Report to submit on daily basis

Contact rate: % of calls where the lead picks up or responds

Qualification rate: % of contacts that meet criteria and move to demo or next stage

Counselling appointments scheduled (number and % of qualified leads booked)

Conversion rate: % of demos or queries resulting in enrollment or payment

3. Revenue & Sales Performance

The Percentage of Revenue generated out of converted leads will be attributed to the counsellor.

4. Efficiency & Productivity

2.5 Hours to 3 Hours Talk Time needs to be generated on daily basis. Number of dials will vary on talk time achieved.

Hourly Basis activity on CRM will be evaluated.

5. Follow‑Up & Engagement

Follow‑up effectiveness: Reminders have to be set on CRM & Call back must be done on time.

Not Connected Leads: At least 3 attempts in a day.

6. CRM & Data Accuracy

CRM update compliance: Lead disposal notes, statuses must be entered properly with a proper Pipeline.

Data integrity: accuracy of lead info, consent, and status updates

7. Soft Skills & Quality Metrics

Call quality score: will be decided based on call audits, adherence to scripts, tone, handling objections

Customer satisfaction metrics such as first-call resolution or NPS feedback where applicable

## Key Performance Areas (KPAs)

KPA Area Description

Lead dialing & Outreach: Making initial contact, outbound reach

Lead Qualification: Assessing interest, intent, and fit

Appointment Scheduling : Booking demos or counselling calls

Conversion: Converting leads to enrollment

CRM Management : Logging and managing lead data properly

Efficiency & Productivity : Managing call volumes, talk time, follow-ups

Quality & Support Skills :Communication quality, call audits, customer experience

OUR CORPORATE OFFICE -

Plot No.-GH01A,Sector -16C T-11, SUITE NO.-1901, GREATER NOIDA(WEST),GAUTAM BUDDHA NAGAR-201308

DROP YOUR RESUME AT -

Talk to HR

Job Type: Internship

Pay: ₹5, ₹10,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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