Front Office Executive

1 week ago


Hyderabad, Telangana, India NTR Memorial Trust - Blood Centre Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

Reception & Donor Management

  • Greet and assist visitors, blood donors, and patients in a courteous manner.
  • Manage front-desk operations including check-in, registration, and initial documentation.
  • Guide donors through the process and direct them to the appropriate department.
  • Communication & Coordination
  • Handle incoming calls, emails, and inquiries; route them to the concerned department/person.
  • Maintain effective coordination with doctors, medical officers, and administrative staff.
  • Administrative Support
  • Maintain accurate records of visitors, donors, and daily activities.
  • Assist in preparing reports, registers, and documentation required for compliance.
  • Support administrative tasks like filing, correspondence, and courier management.
  • Customer Service & Compliance
  • Address donor queries and provide correct information regarding blood donation process.
  • Ensure confidentiality of donor/patient information.
  • Follow organizational policies and regulatory guidelines in daily operations.

Preferred candidate profile

  • Excellent communication skills (English, Telugu, Hindi preferred).
  • Proficient in MS Office and basic computer applications.
  • Strong interpersonal skills and professional appearance.
  • Ability to multitask and handle pressure situations.

  • Gender Preference : Male (due to shift and operational requirements).

  • Willingness to work in rotational shifts, weekends, and public holidays as per duty roster.

  • Strong sense of responsibility, discipline and confidentiality.


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