ETL L2 support

3 days ago

Hyderabad, Telangana, India Zensar Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Required Qualifications:

  • 3-5 years of production support experience on Informatica/Python/AWS Technologies and applications.
  • Must have good understanding and technical knowledge on Informatica architecture/client components such as Workflow Manager, Mapping Designer, workflow monitor and Repo manager.
  • Excellent knowledge on AWS/Python concepts. Informatica to Cloud Migration.
  • Hands-on expertise in debugging Informatica ETL Mapping to narrow down the Issue.
  • Hands-on experience in ETL transformation such as lookup/joiners/source qualifier/normalizer.
  • Hands-on experience in dealing with various types of sources such as Flat files/Mainframes/XML files and Databases.
  • Experience on AWS environment, Data Pipelines, RDS, Reporting tools.
  • Hands-on experience in Unix scripting/file operations.
  • Strong knowledge of SQL/PL-SQL and oracle Databases. Able to debug complex queries.
  • Good understanding on scheduling tool such as TWS/TIDAL/Others
  • Worked at least 2 years on ServiceNow for application incident management, problem management in a 24*7 model.
  • Strong communication skills both written and verbal with the ability to follow the processes

Preferred qualifications:

  • Experience working with US Clients and Business partners.
  • Exposure to BFSI domain is a good to have.
  • Experience in mainframe technologies will be plus.

Job responsibilities:

  • Provide production support for Informatica/Python/AWS suit of applications in 24X7 environment.
  • Good understanding of Informatica/Python and AWS environment and able to handle batch recoveries and provide batch support.
  • Assess & recommend solutions for permanent fixes to improve application stability and resiliency.
  • Ability to handle production incident bridge calls for P1 and high priority P2 incidents
  • Strong analytical capability to do independent ticket analysis and resolution.
  • Incident Management/Problem management and Change management.
  • Ability to do the Root cause analysis, recap the issues and problem in an email and communicate to all stakeholders and cross commit teams.
  • Ability to drive production issues bridges and able to work across the teams to collate the impacts and send leadership communications.
  • Propose solutions to perform complex troubleshooting.
  • Should be able to identify the areas of improvement and re-engineering scope.
  • Helping other team members to resolve their technical issues.
  • Mentoring the interns and new joiners.

Monitor and report issues and work with the required team/vendor for quick resolution

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