CRM Manager

20 hours ago

Devendra Nagar Raipur Chhattisgarh, India APARAJITA ENTERPRISES Full time ₹ 1,44,000 - ₹ 4,20,000 per year

CRM Manager duties and responsibilities

CRM Managers can use their technical skills and understanding of marketing and sales principles to grow a company's customer base. They also typically maintain accurate customer data and update CRM systems to align with business needs. They may also liaise between the marketing and sales departments, helping all employees effectively use CRM data.

Typical CRM Manager duties and responsibilities you might want to include in your job description are:

  • Managing and optimizing CRM platforms
  • Developing customer journey maps
  • Monitoring key performance indicators (KPIs), such as customer engagement rate and retention rate
  • Implementing or updating CRM systems
  • Training employees to use CRM systems effectively
  • Collaborating with sales and marketing professionals to attract and retain new customers
  • Overseeing privacy compliance within a company's CRM system, including the General Data Protection Regulation (GDPR)

Job Types: Full-time, Permanent

Pay: ₹12, ₹35,000.00 per month

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