CRM

4 days ago


Pachpedi Naka Raipur Chhattisgarh, India ZEQON Full time

Building customer relationships: The main goal of CRM is to build strong and loyal customer relationships.
- Managing customer interactions: CRM managers use analytical CRM systems to handle customer interactions.
- Collaborating with other departments: CRM managers often work with sales, marketing, and customer service to ensure CRM strategies are successful.
- Managing the CRM system: CRM managers ensure that the CRM system's data is accurate and clean.
- Problem solving: CRM managers use problem-solving skills to identify and solve issues that could negatively affect the business.
- Communication: Communication is a fundamental part of CRM.
- Reporting and analytics: Reporting and analytics is a critical CRM feature that helps make a business productive and efficient.

Other responsibilities of a CRM job include:

- Overseeing customer relationships
- Formulating and maintaining profitable relationships with key customers
- Keeping customers updated with product information
- Resolving customer complaints
- Expanding the customer base
- Conducting business reviews
- Understanding critical individual requirements
- Planning a strategy based on competition

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Application Question(s):

- DO YOU SPEAK ENGLISH?

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7000435929


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