Operations Manager

16 hours ago


Hyderabad, Telangana, India f01205bf-e333-4391-a30e-38f8c6084d86 Full time ₹ 8,00,000 - ₹ 18,00,000 per year

Location:

Hyderabad, India

Working Experience:

2-3 yrs

About the Role: We are seeking a proactive, detail-oriented Operations Manager to lead our marketplace & D2C operations. You'll be the driving force ensuring our offerings are live, priced correctly, well-listed, and aligned across channels. You will interface across teams (product, marketing, supply chain, customer support) and ensure operational excellence in every step.

Key responsibilities


• Manage end-to-end marketplace operations (Amazon, Flipkart, Myntra, etc.) and our own D2C site


• Ensure listing hygiene: active SKUs, correct attributes, quality images & content, SEO copy, variant mapping


• Monitor and optimize pricing strategy across marketplaces to maintain competitiveness and margins


• Manage inventory sync, stock replenishment, backorder handling, and avoid stockouts or overstock


• Perform routine audits on listings (e.g. missing fields, suppressed listings) and resolve issues


• Liaise with catalog, design, and content teams to ensure product data alignment


• Coordinate with supply chain / logistics for smooth fulfillment across channels


• Monitor marketplace policies, compliance, and terms (e.g. returns, listing guidelines)


• Generate and analyze marketplace performance reports (sales, conversion, returns, cancellations, impressions)


• Identify operational bottlenecks & drive process improvements, automation, and SOPs


• Collaborate with marketing & ad teams for promotions, deals, and marketplace campaigns


• Manage third-party service providers or agencies (if any) for listing ops, content, or catalog

Required skills & experience


• 2 to 3 years of experience in operations, e-commerce, marketplace or D2C roles


• Strong understanding of Indian e-commerce marketplaces (Amazon India, Flipkart, etc.)


• Hands-on experience with marketplace seller portals, catalog management, listing tools


• Strong analytical mindset; comfortable with data (Excel, dashboards, reports)


• Excellent communication skills (English) to coordinate across multiple internal teams


• Problem solver, detail oriented, able to spot anomalies and proactively fix them


• Ability to prioritize, multitask, and maintain pace in a fast environment


•Experience with process definition, documentation, and driving operational efficiencies


• Leadership/mentoring experience is a plus

How to Apply:

Send your resume with a short note on your most successful marketplace project or optimization you led.


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