Customs Operations Manager

21 hours ago

Bengaluru, Karnataka, India Computacenter Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Customs Operations Manager

Life on the Team

As a Customs Operations Manager, you will be a key stakeholder within our international Trade Compliance function. You will ensure that customs-relevant operations in India, including SEZ flows, are efficient, accurate, and compliant with applicable laws and company policies.

You will act as a trusted partner and central point of contact for customs-related processes, collaborating with OEMs, internal teams (IT, Finance, Logistics), customs brokers, forwarders, and regulatory authorities. The role combines day-to-day operational oversight with targeted improvements, giving you a clear opportunity to drive measurable gains in compliance, efficiency, and service.

Reporting & alignment

You report directly to local management in India, with a dotted functional line to the Head of Compliance EMEA for technical guidance and prioritisation on customs matters. You will be closely aligned with the Group Compliance function, participate in team cadences, and follow Group policies and controls.

What You Will Do

  • Manage end to end customs clearance operations for imports and exports, in line with India Customs law and global trade rules.
  • Oversee and coordinate SEZ operations, liaising with SEZ authorities when required, to maintain adherence to regulatory frameworks including record integrity
  • Act as the central point of contact for all customs and trade compliance activities across the business in India and SPOC for interactions with Customs authorities
  • Govern customs broker and forwarders performance including service quality and lead corrective actions and root-cause analysis.
  • Identify gaps and improvement opportunities within customs operations, leading process enhancement and continuous improvement initiatives aligned with organizational policies, while supporting cross-border projects and flows
  • Maintain a robust post clearance compliant environment, including HS classification notes, customs valuation guidance. Run reports and dashboards to ensure documentation completeness, auditability and prepare evidence for internal audits or authority queries.
  • Provide timely updates and effective guidance on evolving local customs laws, trade compliance practices, and SEZ-related requirements.
  • Build importer and exporter readiness
  • Provide occasional overlap with UK/EU Standard Time; travel domestically as needed for port/SEZ or vendor engagements.

What You Will Need

  • Experience: 8+ years of professional experience with at least 5 years in India customs operations and trade compliance, including hands on experience with local Customs digital systemsStrong knowledge of Indian customs laws, regulations, and procedures, with proven expertise and experience in SEZ operations.
  • Demonstrated experience working with broker and vendor management, ideally in the IT sector.
  • Ability to interpret and implement complex customs requirements with clear written SOP and practical controls.
  • Proven track record of driving operational efficiency and process improvements in customs and trade compliance.
  • Excellent stakeholder management and communication skills, with the ability to influence across levels within Operations, Finance, IT, Legal and Group Compliance.
  • Flexibility for occasional UK and EU time overlap and limited domestic travel.

  • Digital Marketing Manager

    6 days ago

    Bengaluru, Karnataka, India P2P Brand Customs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Digital Marketing Specialist (Work-from-Home, Bangalore)About the RoleWe are seeking a Creative Mind and Willing to Learn to join our team as a Digital Marketing Specialist. This work-from-home role offers flexibility but requires the candidate to be willing to come to the office located in Bangalore when called for. You will be responsible for creating,...

  • Customer Operations Manager

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Customer Operations Manager (COM)Bangalore, Karnataka, IndiaDate postedOct 27, 2025Job number1892996Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionBusiness OperationsDisciplineBusiness Program ManagementEmployment typeFull-TimeOverviewOrganization Summary:If you love the pursuit of excellence and are inspired by the...

  • Customer Success Operations Manager

    3 days ago

    Bengaluru, Karnataka, India Suki Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Customer Success Operations Manager What we want to accomplish and why we need youSuki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki...

  • Customer Success Operations Manager

    1 day ago

    Bengaluru, Karnataka, India Suki Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Customer Success Operations ManagerWhat we want to accomplish and why we need youSuki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki...

  • Customer Growth Operations Manager

    19 hours ago

    Bengaluru, Karnataka, India Ushur Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About UsUshur delivers the world's first Customer Experience Automation platform built specifically for regulated industries. Purpose-built for delivering ideal self-service, Ushur infuses intelligence into digital experiences for the most delightful and impactful customer engagements. Equipped with guardrails and compliance-ready infrastructure, Ushur...

  • Graphic Designer

    4 days ago

    Bengaluru, Karnataka, India P2P Brand Customs Full time ₹ 12,000 - ₹ 15,000 per year

    About the RoleWe are seeking a highly creative self-starter and quick learner to join our team as a Graphic Designer. This work-from-home role offers flexibility but requires the candidate to be available to come to the office located in Bangalore when called for. You will be responsible for translating marketing concepts into compelling visual assets for...

  • Operations Manager Customer Service

    3 days ago

    Bengaluru, Karnataka, India Bread Financial Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryManager, Operations is accountable for leading across a variety of functions and roles at our Bangalore office. Within the scope of this role are components of Customer Care...

  • Operations Manager Customer Service

    1 day ago

    Bengaluru, Karnataka, India Bread Financial Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story.Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryManager, Operations is accountable for leading across a variety of functions and roles at our Bangalore office. Within the scope of this role are components of Customer Care...

  • Engineer Network Operations Center

    19 hours ago

    Bengaluru, Karnataka, India Pretium Enterprise Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position SummaryThe NOC Analyst will be responsible for monitoring and supporting a large-scale enterprise network spanning over 300 sites. This role serves as the first line of defense in identifying, responding to, and resolving network-related issues. Analysts will work in a 24/7 operations environment, ensuring high availability and performance of...

  • Customer Operations Associate

    23 hours ago

    Bengaluru, Karnataka, India Caarya Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Caarya is an ecosystem of Indian students, startups, and promoters dedicated to enhancing knowledge, skills, values, beliefs, and attitudes through learning experiences. With centers of excellence in colleges across India, students participate in work study programs to learn, train, master skills, and earn. Caarya Excellence Centers are tailored to fit each...