Manager – Customer Support Operations

Assistant Manager – Customer Support Location: BangaloreShift: RotationalAbout the RoleWe are seeking a proactive Assistant Manager to oversee day-to-day operations for voice and chat processes. The role involves managing performance metrics, driving process improvements, and supporting the operations manager in delivering high-quality service outcomes.Key...

We are seeking an experienced Manager to lead and manage a high-performing technical support team operating during night shifts. The ideal candidate should possess strong leadership skills, extensive experience in managing technical support operations, and be willing to work in a 24x7 environment to ensure seamless customer service delivery. This role will...

Job DescriptionWe are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on...

AboutKeka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising...

Operation & Customer Support ExecutiveLocation: MarathahalliAbout Quick Ride:Quick Ride is a leading carpool and ride-sharing platform dedicated to providing safe, affordable, and convenient commuting solutions. Our goal is to help people save money, reduce traffic, and lower their carbon footprint through efficient carpooling options.Role Overview:As an...

Customer Support Operations-Engineer I FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential The Opportunity "As a Customer Support Engineer, you will provide remote technical support to internal and external clients...

Customer Operations Manager (COM)Bangalore, Karnataka, IndiaDate postedOct 27, 2025Job number1892996Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionBusiness OperationsDisciplineBusiness Program ManagementEmployment typeFull-TimeOverviewOrganization Summary:If you love the pursuit of excellence and are inspired by the...

Customs Operations ManagerLife on the TeamAs a Customs Operations Manager, you will be a key stakeholder within our international Trade Compliance function. You will ensure that customs-relevant operations in India, including SEZ flows, are efficient, accurate, and compliant with applicable laws and company policies.You will act as a trusted partner and...

Job Title: Assistant ManagerTraining Department: TrainingLocation: BangaloreType: Full TimeKey Responsibilities• Design, develop, and deliver onboarding, new hire, and refresher training programs for customer support executives.• Collaborate with stakeholders to align training content with business and process changes.• Monitor training effectiveness...

About ResponsiveResponsive, formerly RFPIO, is the market leader in a growing category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business critical responses -including bids, questionnaires,...