Assistant Reservation Manager

15 hours ago


Bhopal, Madhya Pradesh, India Naukri Hospitality Jobs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Assistant Reservation Manager to join our team at Welcomhotel by ITC Hotels. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility

  • Manage and coordinate reservations, ensuring seamless execution and high customer satisfaction.
  • Develop and implement effective reservation strategies to drive business growth.
  • Collaborate with the front office team to ensure efficient check-in and check-out processes.
  • Analyze and resolve complex reservation issues promptly and professionally.
  • Provide exceptional customer service through various communication channels.
  • Maintain accurate records of reservations, transactions, and customer interactions.

Job Requirements

  • Minimum 2 years of experience in hospitality, preferably in a similar role.
  • Strong knowledge of reservation systems and software applications.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong analytical and organizational skills with attention to detail.
  • Experience working with cross-functional teams, including front office and sales.


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