Reservation Executive

17 hours ago

Bhopal, Madhya Pradesh, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Looking for a skilled Reservation Executive/ Associate to join our team at Welcomhotel by ITC Hotels. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility

  • Manage reservations and ensure seamless execution of bookings.
  • Provide exceptional customer service to guests through various communication channels.
  • Coordinate with other departments to resolve guest complaints and issues.
  • Maintain accurate records of reservations and bookings.
  • Develop and implement effective strategies to increase revenue and occupancy.
  • Collaborate with the sales team to achieve business objectives.

Job Requirements

  • Minimum 2 years of experience in hospitality, preferably in a reservation executive role.
  • Possess strong knowledge of hotel management systems and reservation software.
  • Demonstrate excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines is essential.
  • Strong problem-solving and analytical skills are required.
  • A graduate degree in any field is preferred.

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