
Reservation Executive
1 day ago
Looking for a skilled Reservation Executive/ Associate to join our team at Welcomhotel by ITC Hotels. The ideal candidate will have a strong background in hospitality and excellent customer service skills.
Roles and Responsibility
- Manage reservations and ensure seamless execution of bookings.
- Provide exceptional customer service to guests through various communication channels.
- Coordinate with other departments to resolve guest complaints and issues.
- Maintain accurate records of reservations and bookings.
- Develop and implement effective strategies to increase revenue and occupancy.
- Collaborate with the sales team to achieve business objectives.
Job Requirements
- Minimum 2 years of experience in hospitality, preferably in a reservation executive role.
- Possess strong knowledge of hotel management systems and reservation software.
- Demonstrate excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines is essential.
- Strong problem-solving and analytical skills are required.
- A graduate degree in any field is preferred.
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