Sales Manager
1 week ago
Work Location: Remote
Desired Work Experience: 4-8 Years
Weekly Off: Rotational
Key Responsibilities:
Team Management & Leadership
- Lead a team of 5-10 sales executives (telecallers / field BDMs / counsellors).
- Set daily, weekly, and monthly targets and ensure achievement of team KPIs.
- Train, coach, and support team members in improving sales performance and product knowledge.
- Monitor individual and team performance via dashboards and reports.
- Conduct regular reviews, feedback sessions, and motivational huddles.
Sales Strategy & Execution
- Drive revenue through B2C/B2B sales, depending on product focus (K-12, test prep, higher ed, etc.).
- Plan and execute strategies to improve lead conversion and customer retention.
- Work closely with marketing and operations teams to align campaigns and support sales funnels.
- Handle escalated client concerns and key negotiations as needed.
Reporting & Analytics
- Track and report sales metrics including lead funnel status, conversions, and performance gaps.
- Maintain data accuracy in CRM tools (e.g., Salesforce, Zoho, HubSpot).
- Share insights and feedback with leadership to optimize processes and products.
Key Requirements:
- Graduate/Postgraduate in Business, Marketing, or related field.
- 4-8 years of sales experience, preferably in EdTech / SaaS / Education industry.
- Minimum 1-2 years experience in managing or mentoring a sales team.
- Strong knowledge of sales principles, customer service practices, and target orientation.
- Proficiency in CRM tools and basic MS Excel/Google Sheets reporting.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work in a fast-paced, performance-driven environment.
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